Quotes About Understanding

Yes, Garnett Grey was an Architect. Were a psychoanalyst to approach him from behind, tap his shoulder, and say 'Humanity,' Garrett'd spin and respond, without hesitation, 'Solvable'.

Curiosity is the secret map to accessing and mining your customer's imagination.

Be absorbed in what your customer is saying; be inspired by what your customer is meaning.

Never assume you know what your customers value or that their preferences will remain static.

Remember, a great conversation with a customer is not debate practice. Be a learner, not an interrogator.

There's an important middle piece to the puzzle: Listening means actively seeking to understand another person. That's why we say it's a contact sport. Listening without contact, listening without a dramatic connection, is like looking without seeing.

Words are tricky. Sometimes you need them to bring out the hurt festering inside. If you don't, it turns gangrenous and kills you. . . . But sometimes words can break a feeling into pieces.

After the fire, when I'd tried to express my gratitude for their kindness to our customers, they'd been awkward, uncomfortable. My father had had to explain to me that giving thanks is not a common practice in India. 'Then how do you know if people appreciated what you did?' I'd asked. 'Do you really need to know?' my father had asked back.

May your heart be mine, may my heart be yours. May your sorrows be mine, may my joys be yours.

A dream is a telegram from the hidden world...Only a fool or an illiterate person ignores it.

Even if we love them with our entire being, even if we're willing to commit the most heinous sin for their well-being. We must understand and respect the values that drive them. We must want what they want, not what we want for them.

I forgave you a long time ago,' I say to Ram. 'Though I didn't know it until now. Because this is the most important aspect of love, whose other face is compassion: It isn't doled out, drop by drop. It doesn't measure who is worthy and who isn't. It is like the ocean. Unfathomable. Astonishing. Measureless.

Most of all, I understood that things happen to us for many complicated reasons, arising from both the past and the future.

In the things we love lie clues to who we are. What we want for those we love.

How many mysteries are locked within the people we think we know.

This is what Kaikeyi failed to see: it's not enough to merely love someone. Even if we love them with our entire being, even if we're willing to commit the most heinous sin for their well-being. We must understand and respect the values that drive them. We must want what they want, not what we want for them.

Truth, like diamond, has many facets.

When your heart is crusted over with your own pain, it is easy to feel little for others.

Open yourself to the sight, and it will show you what you need to know. But never attempt to bend it to your will. Never pry into a particular life that has been brought to your care. That is to break trust.

Some things can't be spoken. The body alone knows them. It holds them patiently, in its silent, intelligent cells, until you are ready to see.

Daughter and mother, mother and daughter. Though we would like to think otherwise, how our lives echo each other's.

it's not enough to merely love someone. Even if we love them with our entire being, even if we're willing to commit the most heinous sin for their well-being. We must understand and respect the values that drive them. We must want what they want, not what we want for them.

Distance is a great promoter of harmony

Perhaps that is the miracle of stories. They make us realize that we're not alone in our folly and our suffering.