Quotes About Understanding

To express the most difficult matters clearly and intelligently, is to strike coins out of pure gold.

You can understand why a system would seek information - but why in hell does it offer information? Why do we strive to be understood? Why is a refusal to accept communication so painful?

Four D's of Disconnection: 1. Diagnosis (judgment, analysis, criticism, comparison); 2. Denial of Responsibility; 3. Demand; 4. 'Deserve' oriented language.

When language is used without true significance, it loses its purpose as a means of communication and becomes an end in itself.

Tarantino and Jackson is like Scorsese and DeNiro, and their silent communication.

In these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me the needs of the other.

A barrier to communication is something that keeps meanings from meeting.

Communication is the universal solvent.

Make your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.

...people have character strength but they lack communication skills, and that undoubtedly affects the quality of relationships as well.

Empathize, rather than put your "but" in the face of an angry person.

Lenin could listen so intently that he exhausted the speaker.

Ask before offering advice or reassurance.

Whenever two good people argue over principles, they are both right.

I think that's the key [of communication] - to not use one method of communication for all people.

Knowing something for oneself or for communication to an expert colleague is not the same as knowing it for explanation to a student.

When we judge others we contribute to violence.

Disagreement is a rare achievement, and most of what is called disagreement is simply confusion.

We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.

Empathize with silence by listening for the feelings and needs behind it.

When we learn to speak, we learn to translate.

Real communication happens when people feel safe.

How often could things be remedied by a word. How often is it left unspoken.

Only when you understand people, they may understand you. So even though you do not say anything, if you understand people there is some communication.