Quotes About Customer

Customers don't just want to shop: they want to feel that the brand understands them.

I'm thrilled to be joining Gap Inc., a company that understands the importance of integrating technology and retail in ways that improve the lives of its customers.

Any customer of government - whether it's with education, taxes, housing, or health care - understands the frustrations when they have a bad experience. They're stuck and can't go anywhere else.

One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.

Pleasing ware is half sold.

Bringing out service staff on to the dining floor does change the atmosphere.

During the early stages of an industry, when the functionality and reliability of a product isn't yet adequate to meet customer's needs, a proprietary solution is almost always the right solution - because it allows you to knit all the pieces together in an optimized way.

During the early stages of Zoom, I personally emailed every customer who canceled our service.

As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.

We want to show all of our customers that the industry standards that we had been employing before - which are considered great standards - were not good enough.

I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.

Our new attitude is how can we put you in front of our customer.

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The true purpose of a business is to create and keep a customer, not to make you money.

The purpose of a business is to get and keep a customer. Without customers, no amount of engineering wizardry, clever financing, or operations expertise can keep a company going.

I have no way of knowing that it's not just some kind of feel-good hoax set up to make customers think the vendor cares while they actually discard the submissions.

Our customer base is not necessarily a leader, an early adopter.

The reason Netflix chose to use AWS is because they knew they'd be treated as every bit as important a customer as Amazon the retailer is.

I was a server for a while, and I was a very bad one. So when people tipped me well, I felt like it was like, 'Let's get her out of here so she can get a new job.'

It's almost always easier to sell to an existing customer base than to find a new one.

Apple does a very good job of not letting its competitors know what it is working on, and Apple does a very good job of not confusing customers by causing them to anticipate what the next new thing is going to be and then causing those customers not to buy the products that are on the shelves now.

I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer - and all you were usually able to tell them was that a new product was available - it was about nine months before you could actually reach the first customer.

The shop owner did not try to push the book on any of her customers. She knew that in the wrong hands such a book could easily be dismissed, or, worse, go unread. Instead she let it sit where it was in the hope that the right reader might discover it.

Competitiveness is far more about doing what customers value than doing what you think you're good at. And