Quotes About Emotional intelligence

The greatest thing in family life is to take a hint when a hint is intended-and not to take a hint when a hint is not intended.

If your head tells you one thing and your heart tells you another ,before you do anything,you should first decide wether you have a better head or a better heart.

If your head tells you one thing and your heart tells you another ,before you do anything,you should first decide whether you have a better head or a better heart.

Cuando trabajamos para actuar en base no a nuestras emociones sino a nuestras elecciones, es cuando actuamos en Libertad

Cuando trabajamos para actuar en base no a nuestras emociones dijo a nuestras elecciones, es cuando actuamos en Libertad

What I learned is that in business you must make decisions based on facts, not react with your heart.

She did not talk to people as if they were strange hard shells she had to crack open to get inside. She talked as if she were already in the shell. In their very shell.

In life you'll meet a lot of jerks. If they hurt you, tell yourself that it's because they're stupid. That will help keep you from reacting to their cruelty. Because there is nothing worse than bitterness and vengeance... Always keep your dignity and be true to yourself.

In life you'll meet a lot of jerks. If they hurt you, tell yourself that it's because they're stupid. That will help keep you from reacting to their cruelty. Because there is nothing worse than bitterness and vengeance... Always keep your dignity and be true to yourself.

Listen. I don't like to preach, but here's some advice. You'll meet a lot of jerks in life. If they hurt you, remember it's because they're stupid. Don't react to their cruelty. There's nothing worse than bitterness and revenge. Keep your dignity and be true to yourself.

In a world where so many speak and don't hear, she is somebody who listens with her mind and hears with her heart.

It's not enough to exercise spiritual gifts; one must exercise them with a measure of emotional intelligence, or they can actually do more emotional harm than good.

In order to change conditions outside ourselves, whether they concern the environment or relations with others, we must first change within ourselves.

Don't make another's pain the source of your own happiness.

WILL'S RULES FOR LIVING #13: READ BOOKS TO GET SMARTER. READ PEOPLE TO BECOME WISER.

To strengthen your interpersonal influence, don't win arguments. Instead, win hearts and minds.

I need to talk to you about something. I was so busy feeling upset with you and then acting impatient and irritated that I stepped on your toes instead of walking in your shoes. When I stopped to do that, I thought if I were you, I'd feel frustrated (scared, angry, etc.). Is that true?

Understanding a person's hunger and responding to it is one of the most potent tools you'll ever discover for getting through to anyone you meet in business or your personal life.

In this situation, your success hinges entirely on talking the person up from reptile to mammal to human brain

Making someone "feel felt" simply means putting yourself in the other person's shoes. When you succeed, you can change the dynamics of a relationship in a heartbeat. At that instant, instead of trying to get the better of each other, you "get" each other and that breakthrough can lead to cooperation, collaboration, and effective communication.

It's hard to realize that you might be wrong when you think you're right—especially when your logic, analysis, emotions, experience, and preparation all point toward your conclusion. As Mark Twain said, "It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so.

You're in trouble if you're trying to gain buy-in from someone who's feeling angry, defiant, upset, or threatened because, in these situations, the person's higher brain isn't calling the shots. If you're talking to a boss, a customer, a spouse, or a child whose lower brain or midbrain is in control, you're talking to a cornered snake or, at best, a hysterical rabbit.

Becoming defensive or counterattacking simply reinforces the idea that you think these people are wrong and unimportant (and stupid), which amplifies their mirror neuron gap and fuels their fire. When you make a counterintuitive move and encourage them to talk, you do the opposite: You mirror respect and interest, and they feel compelled to send the same message back.

Move a person from hostility to mild confusion and already you've moved one step in the right direction.