Quotes About Emotional intelligence

if you don't know yourself, if you don't control yourself, if you don't have mastery over yourself, it's very hard to like yourself

The real beginning of influence comes as others sense you are being influenced by them—when they feel understood by you—that you have listened deeply and sincerely, and that you are open. But most people are too vulnerable emotionally to listen deeply—to suspend their agenda long enough to focus on understanding before they communicate their own ideas.

principle of making what is important to the other person as important to you as the other person is to you.

Unless there are good feelings between people, reasoning intelligently is almost impossible.

Just listen and seek to understand.

First seek to understand, then to be understood.

To not say the unkind or critical thing, particularly when provoked and/or fatigued, is a supreme kind of self-mastery.

Communication is the most important skill in life.

Proactive people subordinate feelings to values.

Some people say that you have to like yourself before you can like others. I think that idea has merit, but if you don't know yourself, if you don't control yourself, if you don't have mastery over yourself, it's very hard to like yourself, except in some short-term, psych-up, superficial way.

At the height of maturity, there is no difference between knowledge and sentiment.

Leí ese párrafo una y otra vez. Básicamente contenía la idea simple de que existe una brecha o un espacio entre el estímulo y la respuesta, y de que en el empleo de ese espacio está la clave de nuestro crecimiento y nuestra felicidad.

across—"the ability to express one's own feelings and convictions balanced with consideration for the thoughts and feelings of others.

It is not what others do or even our own mistakes that hurt us the most; it is our response to those things.

It's not logical; it's psychological.

Look at the weaknesses of others with compassion, not accusation. It's not what they're not doing or should be doing that's the issue. The issue is your own chosen response to the situation and what you should be doing. If you start to think the problem is out there, stop yourself. That thought is the problem.

When I say empathic listening, I mean listening with intent to understand. I mean seeking first to understand, to really understand. It's an entirely different paradigm. Empathic (from empathy) listening gets inside another person's frame of reference. You look out through it, you see the world the way they see the world, you understand their paradigm, you understand how they feel.

One day I shared with him this principle of making what is important to the other person as important to you as the other person is to you.

it's psychological.

It's not what happens to us, but our response to what happens to us that hurts us.

Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.

Even if I do know that in order to interact effectively with others I really need to listen to them, I may not have the skill.

Probably the most important deposit you could make would be just to listen, without judging or preaching or reading your own autobiography into what he says. Just listen and seek to understand. Let him feel your concern for him, your acceptance of him as a person.

respecting the proactive nature of other people, we provide them with at least one clear, undistorted reflection from the social mirror.