Quotes About Engagement

Merely having a function doesn't say anything about how many people can figure it out or are even interested in trying.

If I Skyped someone to say, "How are you doing?" and he said, "Fine," and then I said, "No, really, how is everything?" even if he volunteered more, it'd be an answer I forced, different in nature from something I observed by being around them.

somewhere in the wash of interactions and split attentions is the missed possibility we're looking for: meaning. Depth of experience. Connection.

Some conversations need to be real time. Brainstorming and teaching

Some threads narrow to 2 people going back and forth, and they should get a room (email/Skype/hotel).

Where are all the reasonable people?" and realized the answer was that many reasonable people don't contact support.

It's the mistakes you make before you even say a word that matter more. These include the mistakes of not having an interesting opinion, of not thinking clearly about your points, and of not planning ways to make those points relevant to your audience. Those are the ones that make the difference. If you can figure out how to get those right, not much else will matter.

Most people listening to presentations around the world right now are hoping their speakers will end soon. That's all they want.

The best teachers use entertainment as a way to fuel teaching, not simply to make their students laugh.

remote work, and many other perks [..], will work or fail because of the company culture, not because of the perk itself.

It's easier to get feedback and make adjustments with how a team works if you're in the same room. Feedback is hard to come by in life at all.

four big personal questions I asked everyone in e-mail once a month: What's going well? What's not? What do you want me to do more of? What do you want me to do less of?

I began to see it was the community, not the librarian, that was important to the library. Librarians were only as important as the community they inspired. If I was going to continue with this career, my job wouldn't be to protect information, it would be to bring the community together and inspire them to appreciate everything a library stands for.

Formal talks are the special opportunity we give ourselves to discuss our private work in a public voice, to make the labor of our minds and hearts communal.

I heartily approve in theory, but in practice I believe I shall... absent myself.

I may have drawn an axe being raised in this example, but I'm not the one who let it drop or decided how hard the blow, or who screamed, or why. That, dear reader, was your special crime. Each of you was committing it in your own style.

The second—incremental improvement—maintains your positioning but fails to create the type of distinction that inspires the passion that results in client loyalty and engagement.

If you can avoid the grammatical bog of trying to wow English professors with your sentences, then you're well on your way to getting the reader to turn one page and then the next.

playing a game is a voluntary effort to overcome unnecessary obstacles.

I'd like now and into the future to play a bigger role not only in Wisconsin and the Midwest, but nationally. I'd like to have an impact.

I need you to free me from both extremes of naive passivity and fear-mongering aggression.

I will read four or five books at the same time.

I think it's a false trade-off to say quality time versus quantity - you have to have both.

Our constitutional democracy demands our participation, all the time.