Quotes About Customer-centric

When Jobs returned to the company after running Pixar, Apple became customer-centric, compelling, and clear in their communication.

If the focus is delivering something the customer wants, you must move from primarily measuring outputs to primarily measuring outcomes.

Changing any organization for the benefit of the customer is difficult and often lonely work.

Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.

The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.