Quotes About Empathy

So, because I had apologized and sympathized with her point of view, she began apologizing and sympathizing with my point of view. I had the satisfaction of controlling my temper, the satisfaction of returning kindness for an insult. I got infinitely more real fun out of making her like me than I could ever have gotten out of telling her to go and take a jump in the Schuylkill River.

El hombre que se puede poner en el lugar de los demás, que puede comprender el funcionamiento de la mente ajena, no tiene por qué preocuparse por el futuro.

when praise is specific, it comes across as sincere—not something the other person may be saying just to make one feel good.

No juzgues si no quieres ser juzgado

No te quejes de la nieve en el techo del vecino cuando también cubre el umbral de tu casa

No hablaré mal hombre alguno y de todos diré todo lo bueno que sepa

Primero, despertar en la otra persona un franco deseo. Quien puede hacerlo tiene al mundo entero consigo. Quien no puede, marcha solo por el camino.

Un gran hombre demuestra su grandeza por la forma en que trata a los pequeños

You deserve very little credit for being what you are—and remember, the people who come to you irritated, bigoted, unreasoning, deserve very little discredit for being what they are. Feel sorry for the poor devils. Pity them. Sympathize with them. Say to yourself: "There, but for the grace of God, go I.

Saberlo todo es perdonarlo todo

Talk about your own mistakes before criticising the other person.

People have 1000 times more interest in themselves than in you. So give them time and importance.

And all I had been doing was talking when I should have been listening. I never heard her. "From that time on I let her do all the talking she wanted. She tells me what is on her mind, and our relationship has improved immeasurably. She is again a cooperative person.

Adler's statement is so rich with meaning that I am going to repeat it in italics: It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring.

said: "People who can put themselves in the place of other people, who can understand the workings of their minds, need never worry about what the future has in store for them.

Si hay un secreto del éxito —dijo Henry Ford— reside en la capacidad para apreciar el punto de vista del prójimo y ver las cosas desde ese punto de vista así como del propio.

No one likes to feel that he or she is being sold something or told to do a thing. We much prefer to feel that we are buying of our own accord or acting on our own ideas. We like to be consulted about our wishes, our wants, our thoughts. Take the case of Eugene Wesson.

This great contemporary psychologist has shown by experiments with animals and with humans that when criticism is minimized and praise emphasized, the good things people do will be reinforced and the poorer things will atrophy for lack of attention.

In the heyday of his activity, John D. Rockefeller said that 'the ability to deal with people is as purchasable a commodity as sugar or coffee.' 'And I will pay more for that ability,' said John D., 'than for any other under the sun.

There's far more information in a smile than a frown. That's why encouragement is a much more effective teaching device than punishment.

Principle 9 - Be sympathetic with the other person's ideas and desires.

when you are displeased, it is much easier to criticize and condemn than it is to try to understand the other person's viewpoint; it is frequently easier to find fault than to find praise; it is more natural to talk about what you want than to talk about what the other person wants; and so on.

popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.

Finally, the wind calmed down and gave up, and then the sun came out from behind the clouds and smiled kindly on the old man. Presently, he mopped his brow and pulled off his coat. The sun then told the wind that gentleness and friendliness were always stronger than fury and force. p160