Quotes About Empathy

I am going to meet people today who talk too much—people who are selfish, egotistical, ungrateful. But I won't be surprised or disturbed, for I couldn't imagine a world without such people.

The bottom line is that you must become genuinely interested in others before you can ever expect anyone to be interested in you. "All things being equal," said author John Maxwell in a recent interview, "people do business with people they like.

The next morning I got up very early and called the florist and had them send six red roses to my wife with a note saying: 'I can't think of six things I would like to change about you. I love you the way you are.' When I arrived at home that evening, who do you think greeted me at the door: That's right. My wife! She was almost in tears. Needless to say, I was extremely glad I had not criticized her as she had requested.

Por medio de la crítica nunca provocamos cambios duraderos, y con frecuencia creamos resentimiento.

always in terms of other people's point of view, and see things from their angle—if you get that one thing out of this book, it may easily prove to be one of the building blocks of your career.

If we know we are going to be rebuked anyhow, isn't it far better to beat the other person to it and do it ourselves? Isn't it much easier to listen to self-criticism than to bear condemnation from alien lips?

Ahora estoy convencida de que no puede lograrse nada bueno, y sí puede hacerse mucho daño, si uno le dice directamente a una persona que está equivocada. Sólo se consigue despojar a esa persona de su autodignidad, y uno queda como un entrometido.

No tengo derecho a decir o hacer nada que disminuya a un hombre ante sí mismo. Lo que importa no es lo que yo pienso de él, sino lo que él piensa de sí mismo. Herir a un hombre en su dignidad es un crimen

Remember: First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

Call attention to people's mistakes indirectly.

People sometimes became invalids in order to win sympathy and attention, and get a feeling of importance

If all we had to do was flatter, everybody would catch on and we should all be experts in human relations.

they sought small, meaningful ways to leave people a little better.

FUNDAMENTAL TECHNIQUES IN  HANDLING PEOPLE PRINCIPLE 1 Don't criticize, condemn or complain. PRINCIPLE 2 Give honest and sincere appreciation. PRINCIPLE 3 Arouse in the other person an eager want.

People are not interested in you. They are not interested in me. They are interested in themselves—morning, noon and after dinner.

Trate honradamente de ver las cosas desde el punto de vista de la otra persona.

un genuino interés en la otra persona es la cualidad más importante que pueda tener un vendedor

La crítica es inútil porque pone a la otra persona a la defensiva, y por lo común hace que trate de justificarse.

individual who unselfishly tries to serve others has an enormous advantage.

have discovered from personal experience that one can win the attention and time and cooperation of even the most sought-after people by becoming genuinely interested in them.

Always make the other person happy about doing the thing you suggest.

is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring.

If the author doesn't like people," he said, "people won't like his or her stories.

Scolding parents and domineering bosses and husbands and nagging wives ought to realize that people don't want to change their minds. They can't be forced or driven to agree with you or me. But they may possibly be led to, if we are gentle and friendly, ever so gentle and ever so friendly.