Quotes About Empathy

PRINCIPLE 3 Talk about your own mistakes before criticising the other person.

PRINCIPLE 2 Call attention to people's mistakes indirectly.

SIX WAYS TO MAKE PEOPLE LIKE YOU PRINCIPLE 1 Become genuinely interested in other people. PRINCIPLE 2 Smile. PRINCIPLE 3 Remember that a person's name is to that person the sweetest and most important sound in any language. PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5 Talk in terms of the other person's interests. PRINCIPLE 6 Make the other person feel important—and do it sincerely.

It thus seems to be the case, online as well as offline, that when you smile, the world smiles with you.

Anderson did not state what she wanted, but wrote in the letter how she could help them, and focused on their wants, not her own.

I have listened to, engaged in, and watched the effect of thousands of arguments. As a result of all this, I have come to the conclusion that there is only one way under high heaven to get the best of an argument - and that is to avoid it. Avoid it as you would avoid rattlesnakes and earthquakes. Nine times out of ten, an argument ends with each of the contestants more firmly convinced than ever that he is absolutely right.

most people will react favorably to your proposals if they feel that you admire them for being honest, unselfish, and fair.

EN POCAS PALABRAS SEIS MANERAS DE AGRADAR A LOS DEMÁS REGLA 1 Interésese sinceramente por los demás REGLA 2 Sonría. REGLA 3 Recuerde que para toda persona, su nombre es el sonido más dulce e importante en cualquier idioma. REGLA 4 Sea un buen oyente. Anime a los demás a que hablen de sí mismos. REGLA 5 Hable siempre de lo que interese a los demás. REGLA 6 Haga que la otra persona se sienta importante y hágalo sinceramente.

Yo no lo puedo culpar por sentirse como se siente. Si yo estuviera en su lugar, no hay duda de que me sentiría de la misma manera".

Tomorrow you may want to persuade somebody to do something. Before you speak, pause and ask yourself: 'How can I make this person want to do it?

PRINCIPLE 5 Let the other person save face.

Judge Joseph Sabbath of Chicago, who has reviewed 40,000 marital disputes and reconciled 2,000 couples, says: Trivialities are at the bottom of most marital unhappiness. Such a simple thing as a wife's waving good-bye to her husband when he goes to work in the morning would avert a good many divorces.

we tend to mirror the sentiment.

That was the most considerate thing I have ever heard.' It was then I realized the power of appreciation.

Talking in terms of the other person's interests pays off for both parties.

I asked him why he had chosen us over the others. He paused for a moment and then he said: 'I think it was because managers in the other companies spoke on the phone in a cold, business-like manner, which made me feel like just another business transaction. Your voice sounded as if you were glad to hear from me … that you really wanted me to be part of your organization.

One of his favourite quotations was 'Judge not, that ye be not judged.

PRINCIPLE 1—Become genuinely interested in other people. PRINCIPLE 2—Smile. PRINCIPLE 3—Remember that a person's name is to that person the sweetest and most important sound in any language. PRINCIPLE 4—Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5—Talk in terms of the other person's interests. PRINCIPLE 6—Make the other person feel important-and do it sincerely.

She is one who knows that doing business in the digital age is predicated on doing the business of humanity well.

Cada vez que conocía a una persona averiguaba su nombre completo, su familia, sus ocupaciones, y el matiz de sus opiniones políticas.

Cuando hable con alguien, no empiece discutiendo las cosas en que hay divergencia entre los dos. Empiece destacando —y siga destacando— las cosas en que están de acuerdo. Siga acentuando —si es posible— que los dos tienden al mismo fin y que la única diferencia es de método y no de propósito. Haga que la otra persona diga "Sí, sí", desde el principio. Evite, si es posible, que diga "No".

which serves as a good lesson for what can happen when we ignore this principle.

You will never get into trouble by admitting that you may be wrong. That will stop all argument and inspire your opponent to be just as fair and open and broad-minded as you are. It will make him want to admit that he, too, may be wrong.

I did not want to share the worry and the pain.