Quotes About Empathy

We cannot trample upon the humanity of others without devaluing our own.

I tell my students, it's not difficult to identify with somebody like yourself, somebody next door who looks like you. What's more difficult is to identify with someone you don't see, who's very far away, who's a different color, who eats a different kind of food. When you begin to do that then literature is really performing its wonders.

We cannot trample upon the humanity of others without devaluing our own. The Igbo, always practical, put it concretely in their proverb Onye ji onye n'ani ji onwe ya: "He who will hold another down in the mud must stay in the mud to keep him down.

When suffering knocks at your door and you say there is no seat for him, he tells you not to worry because he has brought his own stool.

Privilege, you see, is one of the great adversaries of the imagination; it spreads a thick layer of adipose tissue over our sensitivity.

Think of your emotions as messages that give you the freedom, rather than the obligation, to respond. Fear protects. Regret teaches. Sadness releases. Joy uplifts. Empathy unites. Emotions

Responsiveness encompasses three things: Understanding: My partner knows how I see myself and what is important to me. Validation: My partner respects who I am and what I want. Caring: My partner takes active and supportive steps in helping me meet

So if you reach the Riders of your team but not the Elephants, team members will have understanding without motivation. If you reach their Elephants but not their Riders, they'll have passion without direction. In

So, rather than guess about whether people will understand our ideas, we should ask, "Is it concrete?" Rather than speculate about whether people will care, we should ask, "Is it emotional? Does it get out of Maslow's basement? Does it force people to put on an Analytical Hat or allow them to feel empathy?

What they realized was that they didn't need their colleagues to understand something, they needed them to feel something.

Mother Teresa once said, "If I look at the mass, I will never act. If I look at the one, I will." In

When responsiveness is coupled with openness, though, intimacy can develop quickly.

If we want more moments of connection, we need to be more responsive to others.

acting with responsiveness to others can create tighter bonds:

Stories are like flight simulators for the brain.

She said, "When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed.…

It's rude to make people feel they're being excluded from a conversation.

making a gut-level emotional connection.

How can we make people care about our ideas? We get them to take off their Analytical Hats. We create empathy for specific individuals. We show how our ideas are associated with things that people already care about. We appeal to their self-interest, but we also appeal to their identities—not only to the people they are right now but also to the people they would like to be

The higher numbers get, the less sensitive we get to them, a phenomenon psychologists have labeled "psychophysical numbing." Moving on the number scale from 10 to 20 feels significant. But moving an equal distance from 340 to 350, even though it's the same increase, we feel nothing… that's "numbing.

Curse of Knowledge. Once we know something, we find it hard to imagine what it was like not to know it. Our

Let's face it: Most PowerPoints aren't creating a lot of emotion.

Know what your listeners care about, so you can tailor your communication to them.

Our three-ring binders won't change a thing. But a little humor and humanity might. December