Quotes About Empathy

Every human being wakes up each morning and sees the world through the lens of a protagonist. The world revolves around us, regardless of how altruistic, generous, and selfless a person we may be.

What goes on in the other person's soul is none of your business. All you're responsible for is your soul, nobody else's.

I kept imagining these people, just living their daily lives, and then having them suddenly ended in unjust tragedy. When we watch the news, we grieve all of this, but when we go to the movies, we want more of it. Somehow we realize that great stories are told in conflict, but we are unwilling to embrace the potential greatness of the story we are actually in. We think God is unjust, rather than a master storyteller.

I don't know why it is, exactly, but the people with the healthiest self-esteem, are also the greatest at intimacy. I'm not talking about arrogant people. I'm talking about people who know they are both good and bad yet believe at the deepest level they are really good for people.

IS THERE ANYTHING MORE TOXIC THAN THE FEAR of being judged? Judgment shuts us down and makes us hide. It keeps us from being ourselves, which keeps us from connecting with other people.

Sometimes the real bonding happens in conversations about nothing, Don," she said. "Sometimes being willing to talk about nothing shows how much we want to be with each other. And that's a powerful thing.

Here's a thing I've noticed: the greatest leaders, the ones who impact the world the most, are somehow able to turn the other cheek. It's as though they believe so solidly in love, so robustly in forgiveness, they have the ability to forgive and even love those who attack them.

If our identity gets broken, it affects our ability to connect. And I wonder if we're not all a lot better for each other than we previously thought. I know we're not perfect, but I wonder how many people are withholding the love they could provide because they secretly believe they have fatal flaws.

asking forgiveness involves giving power to the person you're seeking forgiveness from.

if we live behind a mask we can impress but we can't connect.

Jason decided to stop yelling at his daughter and, instead, created a better story to invite her into.

THE LAST THING I LEARNED ABOUT RELATIONSHIPS by swimming in the pond was there are more lifeguards than sharks. What I mean is, for the most part, other people aren't out to get us.

I think that's why so many couples fight, because they want their partners to validate them and affirm them, and if they don't get that, they feel as though they're going to die. And so they lash out. But it's a terrible thing to wake up and realize the person you just finished crucifying wasn't Jesus.

Just because a tagline sounds great or a picture on a website grabs the eye, that doesn't mean it helps us enter into our customers' story. In every line of copy we write, we're either serving the customer's story or descending into confusion; we're either making music or making noise.

I talk about love, forgiveness, social justice; I rage against American materialism in the name of altruism, but have I even controlled my own heart? The overwhelming majority of time I spend thinking about myself, pleasing myself, reassuring myself, and when I am done there is nothing to spare for the needy.

It's one thing to impress people, but it's another to love them.

Unless we're honest with each other, we can't connect. We can't be intimate.

She only knows what he says and what he does, not what he thinks and what he feels.

let's explore what we need to do to help a customer be more interested in a brand.

We tend to collect people with similar life journeys for that very reason; they make us feel like we have a tribe.

The day you stop losing sleep about your own success and start losing sleep over your customers' success is the day your business will start growing again.

When we meet somebody who is like us, we feel more safe, mainly because we understand the person better.

Identifying our customers' problems deepens their interest in the story we are telling. Every story is about somebody who is trying to solve a problem, so when we identify our customers' problems, they recognize us as a brand that understands them.

Being born an aristocrat, Lafayette was interested in his own wishes, seeing others' freedoms in the abstract, and had sympathy but not a deep understanding of the poor