Quotes About Empathy

Servant leadership always empathizes, always accepts the person, but sometimes refuses to accept some of the person's effort or performance as good enough.

If one does not understand a person, one tends to regard him as a fool.

Leadership must be based on goodwill. Goodwill does not mean posturing and, least of all, pandering to the mob. It means obvious and wholehearted commitment to helping followers.

The day soldiers stop bringing you their problems is the day you have stopped leading them.

Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

Humility is a great quality of leadership which derives respect and not just fear or hatred.

Lead by inspiration, not intimidation.

Leadership is about persuasion, presentation and people skills.

The hardest thing about leadership is the intimacy it requires.

All good leaders are connectors. They relate well and make people feel confident about themselves and their leader.

Serving others breaks you free from the shackles of self and self-absorption that choke out the joy of living.

People don't mind being challenged to do better if they know the request is coming from a caring heart

You should never be so high and mighty you can't listen to somebody else and learn something from them. Leadership is as much about using the ear as using the mouth.

One of the most important leadership lessons is realizing you're not the most important or the most intelligent person in the room at all times.

I never thought in terms of being a leader. I thought very simply in terms of helping people.

Before you can inspire with emotion, you must be swamped with it yourself. Before you can move their tears, your own must flow. To convince them, you must yourself, believe.

If we lose sight of people, we lose sight of the very purpose of leadership.

Concern for man and his fate must always form the chief interest of all technical endeavors. Never forget this in the midst of your diagrams and equations.

The moment I decided to follow instead of lead, I discovered the joys of becoming part of a small child's world.

A good leader leads from the front. Don't get stuck in the office. Get out, meet people and listen to their stories.

The most important thing in good leadership is truly caring.

A leader who loses his connection to his people soon loses the ability to lead them.

We can lead others only as far along the road as we ourselves have traveled. merely pointing the way is not enough. If we are not walking, then no one can be following, and ware not leading anyone.

One of the things I learned when I was negotiating was that until I changed myself, I could not change others.