Quotes from Bob Burg

Your true worth is determined by how much more you give in value than you take in payment." Joe

I learned something that day. When I said that my life as a mom, wife and household manager left me with nothing the marketplace wanted, I was wrong. There was something else I'd learned over those years, and that was how to be a friend. How to care. How to make people feel good about themselves. And that, my friends, is something the marketplace wants very much—always has, always will.

Whoever said being anxious gets more accomplished?

Watch out for the other guy. Watch out for his interests. Watch his back. Forget about fifty-fifty, son. Fifty-fifty's a losing proposition. The only winning proposition is one hundred percent. Make your win about the other person, go after what he wants. Forget win-win—focus on the other person's win.

Your influence is determined by how abundantly you place other people's interests first.

Surprised to be here?" "Actually, yes," Joe admitted. "I'm just wondering how many business legends would open their homes to a perfect stranger on a Saturday morning." Pindar nodded as they walked along the path. "Actually, successful people do this all the time. Typically, the more successful they are, the more willing they are to share their secrets with others.

You see," Pindar continued, "the majority of people operate with a mindset that says to the fireplace, 'First give me some heat, then I'll throw on some logs.' Or that says to the bank, 'Give me interest on my money, then I'll make a deposit.' And of course, it just doesn't work that way.

Go looking for the best in people, and you'll be amazed at how much talent, ingenuity, empathy and goodwill you'll find.

You give, give, give. Why? Because you love to. It's not a strategy, it's a way of life.

Politeness is the hallmark of the gentleman and the gentlewoman. No single, positive characteristic

But it was hard to picture him as a sales superstar. Gus dressed like a high school English teacher and reminded Joe more of a retired country doctor than of an active businessman. With

Thank you, Sal," said Pindar. Sal bowed to Pindar and winked at Joe. It struck Joe that Pindar was exceedingly gracious to everyone they encountered, and, as they took their seats, Joe asked Pindar about that. "It never hurts to be kind to people," Pindar replied.

I don't know, I just keep finding good horses to back. I've always been pretty lucky that way.

Joe understood that Pindar had emphasized the word "experience" for a reason. It was not the hot dogs but the person serving the hot dogs that had vaulted the young man to such popularity. Not the dining—the dining experience. Ernesto had made buying a hot dog into an unforgettable event.

Everyone likes to be appreciated,

people will do business with and refer business to those people they know, like and trust.

but the point isn't to have them pay you more, it's to give them more. You give, give, give. Why?" Another shrug. "Because you love to. It's not a strategy, it's a way of life. And when you do," he added with a big grin, "then very, very profitable things begin to happen.

The single greatest people skill is a highly-developed and authentic interest in the other person.

In fact, all those things I just mentioned—having big dreams and being curious and believing in ourselves—those are all aspects of being receptive, they're all the same thing as being receptive. Being open to receive is like . . .

There is a saying in sales: Facts tell, but stories sell. This is easy to remember because it rhymes, but it's not entirely true. Stories don't necessarily sell. What they do is connect.

Ultimately, the world treats you more or less the way you expect to be treated.

the more you give, the more you have")

Your true value is determined by how much more you give in value than you take in payment.

Or to put it another way, Your compensation is directly proportional to how many lives you touch.