Quotes About Management

There is persistent, poor anger control or abusive behavior.

Paul O'Neill, the former secretary of the Treasury and CEO of the aluminum giant Alcoa, agreed to take over as head of a regional health care initiative in Pittsburgh, Pennsylvania. And he made solving the problem of hospital infections one of his top priorities.

Good checklists, on the other hand, are precise. They are efficient, to the point, and easy to use even in the most difficult situations.

An inherent tension exists between brevity and effectiveness. Cut too much and you won't have enough checks to improve care. Leave too much in and the list becomes too long to use. Furthermore

People live longer and better than at any other time in history. But scientific advances have turned the processes of aging and dying into medical experiences, matters to be managed by health care professionals. And we in the medical world have proved alarmingly unprepared for it.

Medicine has become the art of managing extreme complexity—and a test of whether such complexity can, in fact, be humanly mastered.

The checklist cannot be lengthy. A rule of thumb some use is to keep it to between five and nine items, which is the limit of working memory. Boorman didn't think one had to be religious on this point. "It

see the anger for what it is: fuel. Pissed-off people can accomplish a lot if they don't just spray their rage fuel all over the place

Dennis is the person who organizes everything in our lives. To the casual outsider, it would seem grossly unfair. He owns a company, he handles all our money, he manages our lives. While I sit and write, Dennis does everything else. When I try to accept additional responsibilities, I make a mess and he has to fix whatever I broke.

I made very good money and spent all of it every week. I lived paycheck to paycheck...

We have no control over anything large in life; only the small details are under our direct management. But even then, we lack any real authority.

When I lose my temper, honey, you can't find it any place.

The effort he demanded of his employees was hard to perform; the effort of himself was hard to believe.

In one job, his boss always seemed to criticize him for what he did wrong and never noticed all the things he did right.

Everyone Has Wisdom Enough to Manage the Affairs of His Neighbors

Bill Clinton has perhaps been the most amazing practitioner of truth management in public life. He's had to be. Beset by enemies willing to use any tool to do him in, he let the truth out like a fly fisherman plays out a line, delicately, artfully, with infinite finesse, never emitting more truth than necessary, struggling mightily to tell us what he could without admitting defeat.

Panic is not an effective, long-term organizing strategy.

National Response Scenarios

I believe that the government that governs best is a government that governs least, and by these standards we have set up a fabulous government in Iraq.

If you adopt a pattern of life that focuses on golden eggs and neglects the goose, you will soon be without the asset that produces golden eggs. On the other hand, if you only take care of the goose with no aim toward the golden eggs, you soon won't have the wherewithal to feed yourself or the goose.

each year or act like you want to. Most landlords who manage their property themselves qualify as for-profit businesses. (See

Agamemnon heaved the gusty sigh of one much put upon by the weight of office, the malice of chance, and the endless incompetence of underlings.

Imagination is a good servant, and a bad master.

There is no ownership. There is only stewardship.