Quotes About Management

From his office on the 48th floor, Dimon makes the rounds every day to committee members who are in New York, stopping by for conversations lasting three or four minutes. Those outside New York are apt to get a short phone call. Although Dimon uses electronic communication, his preferred mode is personal and when possible face-to-face. He doesn't waste time, but sees these micro-meetings as the most efficient way to following up on issues across the bank's six business units.

You really try to evaluate the risks and provide for them. Whether it's going to be a pleasant or unpleasant surprise, you try to evaluate the risk.

even in such technical lines as engineering, about 15 percent of one's financial success is due to one's technical knowledge and about 85 percent is due to skill in human engineering—to personality and the ability to lead people.

If I like anything, I am hearty in my approbation and lavish in my praise.' That is what Schwab did. But what do average people do? The exact opposite. If they don't like a thing, they bawl out their subordinates; if they do like it, they say nothing. As the old couplet says: 'Once I did bad and that I heard ever/Twice I did good, but that I heard never.

Schwab says that he was paid this salary largely because of his ability to deal with people.

Mankind, if unchecked, functions like cancer.

My staff is made up of politicians, Rachel, not scientists. You've met Dr. Marlinson. I think he's terrific, but if I let an astrophysicist loose on my team of left-brain, think-inside-the-box intellectuals, I'll end up with a herd of deer in the headlights.

For most of his life, he had been the one in charge, the one giving orders

abordar la mala conducta con mano blanda sólo servía para multiplicar el caos.

If the world's finest fighting force assigns only its best people to a three-year challenge in recruiting, and then rewards them afterwards with promotion, why shouldn't corporate America make HR a similar rite of passage for its most promising managers?

How many companies can say they have sent their "best knights" out onto the college campuses and job fairs to represent them? More often than not, management hires out this critical responsibility to a third party. Headhunters represent the company, taking on the perceived burden of interviewing and screening so many candidates.

By emphasizing its screening procedures, instead of its training, management rarely experiences that pleasant surprise of watching a leader emerge from an unlikely recruit.

A proper training and management culture will cultivate the leadership qualities desired.

But managing your money does not depend upon becoming wealthy or declaring vows of poverty. Rather, it is about creating stability and sufficiency—a balanced flow of monetary energy through your life. This kind of management liberates you from survival issues, so that money concerns no longer occupy your mind or monopolize your attention.

As you manage your money, you manage your life.

Recognize that feelings fade unless restimulated, and use this to your advantage. Avoid restimulating undesired feelings.

Directing attention toward where it needs to go is a primal task of leadership.

But there is virtually no relationship between being an expert and being seen as someone people can trust with their secrets, doubts, and vulnerabilities. A petty office tyrant or micromanager may be high on expertise, but will be so low on trust that it will undermine their ability to manage, and effectively exclude them from informal networks.

people with high IQs can be stunningly poor pilots of their private lives.

And one of the paradoxes is that leaders, the higher they go, the less vertical feedback they get on how they're actually doing, because people are afraid to tell them. So leaders can go off in a direction thinking they're doing fine, not realizing they're not

Los CEO son contratados por su capacidad intelectual y su experiencia comercial y despedidos por su falta de inteligencia emocional».

If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and effective relationships, then no matter how smart you are, you are not going to get very far.

selection focuses almost exclusively on intellectual abilities, emotional intelligence carries much more weight than IQ in determining who emerges as a leader.

Si hay menos mal humor en las altas esferas, también lo habrá en el resto del escalafón.