Quotes About Management

In the Next Society's corporation, top management will be the company. Everything else can be outsourced.

Measuring requires, first and foremost, analytical ability. But it also demands that measurement be used to make self-control possible, rather than abused to control people from the outside and above—that is, to dominate them.

Entrepreneurial management in the new venture has four requirements: It requires, first, a focus on the market. It requires, second, financial foresight, and especially planning for cash flow and capital needs ahead. It requires, third, building a top management team long before the new venture actually needs one and long before it can actually afford one. And finally, it requires of the founding entrepreneur a decision in respect to his or her own role, area of work, and relationships.

Finally, goals and objectives for each area need to be set. Everyone who takes on the primary responsibility for a key activity, whether product development or people, or money, must be asked: 'What can this enterprise expect of you? What should we hold you accountable for? What are you trying to accomplish and by what time?' But this is elementary management, of course.

in its people decisions, management must demonstrate that it realizes that integrity is one absolute requirement of a manager, the one quality that he has to bring with him and cannot be expected to acquire later on. And management must demonstrate that it requires the same integrity of itself.

Effectiveness is, after all, not a «subject», but a selfdiscipline.

Executives are not paid for doing things they like to do. They are paid for getting the right things done—most of all in their specific task, the making of effective decisions.

Any existing organization, whether a business, a church, a labor union, or a hospital, goes down fast if it does not innovate. Conversely, any new organization, whether a business, a church, a labor union, or a hospital, collapses if it does not manage. Not to innovate is the single largest reason for the decline of existing organizations. Not to know how to manage is the single largest reason for the failure of new ventures.

Not to innovate is the single largest reason for the decline of existing organizations. Not to know how to manage is the single largest reason for the failure of new ventures.

True, the number of functional managers should always be kept at a minimum, and there should be the largest possible number of 'general' managers who manage an integrated business and are directly responsible for its performance and results. Even with the utmost application of this principle the great bulk of managers will remain in functional jobs, however. This is particularly true of the younger people. A

control has to be by feedback from the work done. The work itself has to provide the information. If it has to be checked all the time, there is no control

But what stands out in Japanese history, as well as in today's Japanese management behavior, is the capacity for making 180-degree turns—that is, for reaching radical and highly controversial decisions.

Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find their strengths, talk to the candidates' colleagues about them, and once hired, explain the assignment to the new employee.

If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he will fritter himself away "operating.

A well-managed plant, I soon learned, is a quiet place. A factory that is "dramatic," a factory in which the "epic of industry" is unfolded before the visitor's eyes, is poorly managed. A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.

while almost every large organization has an appraisal procedure, few of them actually use it.

Whether the responsibility for innovation rests with the chief executive officer, with another member of top management, or with a separate component, whether it is a full-time assignment or part of an executive's responsibilities, it should always be set up and recognized both as a separate responsibility and as a responsibility of top management. And it should always include the systematic and purposeful search for innovative opportunities.

Peter F. Drucker

No member will make a decision with regard to a matter for which he does not have primary responsibility. Should such a matter be brought to him, he will refer it to the colleague whose primary responsibility it is. Indeed it is a wise precaution for members of the top-management team not even to have an opinion on matters that are not within their own areas of primary responsibility.

The task of an executive is not to change human beings. Rather, as the Bible tells us in the parable of the Talents, the task is to multiply performance capacity of the whole by putting to use whatever strength, whatever health, whatever aspiration there is in individuals.

Managements must look at every unexpected success with the questions: (1) What would it mean to us if we exploited it? (2) Where could it lead us? (3) What would we have to do to convert it into an opportunity? And (4) How do we go about it? This means, first, that managements need to set aside specific time in which to discuss unexpected successes; and second, that someone should always be designated to analyse an unexpected success and to think through how it could be exploited.

The lesson of the Ford story is that managers and management are the specific need of the business enterprise, its specific organ, and its basic structure. We can say dogmatically that enterprise cannot do without managers. One cannot argue that management does the owner's job by delegation. Management is needed not only because the job is too big for any one man to do himself, but because managing an enterprise is something essentially different from managing one's own property.

Anyone who knows Western businesses, government agencies, or educational institutions knows that their managers make far too many small decisions as a rule. And nothing causes as much trouble in an organization as a lot of small decisions.

Restructuring a job usually means restructuring a score of jobs, moving people around, and upsetting everybody. There is one exception: the exceedingly rare, truly exceptional man for whose sake the rule should be broken.