Quotes About Communication

Be a good listener. Encourage others to talk about themselves.

people are growing more socially isolated than they were even twenty years ago:

articulate, and at ease in expressing their ideas on a one-to-one basis, become tongue-tied and terrified when faced with even a small audience. Businesspeople have been stymied in their careers because they fear speaking up

misunderstanding is never ended by an argument but by tact, diplomacy, conciliation and a sympathetic desire to see the other person's viewpoint.

He had wanted merely a friendly, sympathetic listener to whom he could unburden himself. That's what we all want when we are in trouble. That is frequently all the irritated customer wants, and the dissatisfied employee or the hurt friend.

Comprendamos que las críticas son como palomas mensajeras. Siempre vuelven al nido.

People want to be listened to and they want people around who will listen.

they will have come to the same conclusions you've arrived at and the conversation will be a much more positive one.

ask about their day. But go deeper. Ask what made them laugh.

that it can be effectively done in almost any medium.

If you ask with respect and interest, you cannot go wrong.

that can lead to a better place for all involved. And it allows everybody to feel that they were involved in shaping the outcome.

No matter how "important" or successful you are, no one is immune to the pleasure of someone taking interest in you as a person

Recordemos el viejo proverbio: "Peleando no se consigue jamás lo suficiente, pero cediendo se consigue más de lo que se espera".

Wouldn't you rather be asked a question than be given an order?

Professor Overstreet's wise advice: First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

In twenty-five years," he asserted, "I have never attended a meeting where there were more people listening than talking.

it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.

Hay una ley de suma importancia en la conducta humana. Si obedecemos esa ley, casi nunca nos veremos en aprietos. Si la obedecemos, obtendremos incontables amigos y constante felicidad. Pero en cuanto quebrantemos esa ley nos veremos en interminables dificultades. La ley es ésta: Trate siempre de que la otra persona se sienta importante.

Rather than saying "you failed," say "the project failed.

que los puntos en que diferimos son pocos y los puntos en que convenimos son muchos, y que si tenemos la paciencia y la franqueza y el deseo necesario para ponernos de acuerdo, a ello llegaremos.

How do you think it affected his view of what he could achieve and his level of devotion to the success of his team?

Come to think it over, I don't entirely agree with it myself. Not everything I wrote yesterday appeals to me today. I am glad to learn what you think on the subject. The next time you are in the neighborhood you must visit us and we'll get this subject threshed out for all time. So here is a handclasp over the miles, and I am, Yours sincerely

To say we must be more mindful of our words is an understatement.