Quotes About Communication

If, at the close of business each evening, I myself can understand what I've written, I feel the day hasn't been totally wasted.

Storytelling is by far the most underrated skill in business.

The single and most dangerous word to be spoken in business is no. The second most dangerous word is yes. It is possible to avoid saying either.

The best presenters have conversations with their audiences.

Diplomats make it their business to conceal the facts.

Business, after all, is nothing more than a bunch of human relationships.

The only thing certain about any negotiation is that it will lead to another negotiation .

Next to doing the right thing, the most important thing is to let people know you are doing the right thing.

We let folks know we're interested in them and that they're vital to us. cause they are.

The most powerful concept in marketing is owning a word in the prospects mind.

Sanely applied advertising could remake the world.

The customer rarely buys what the business thinks it sells him.

Social Media are tools, Real Time is a mindset.

There is practically no area of business where the difference between rhetoric and actuality is greater than in the handling of people.

The trouble with not being into social networking is that people think you're anti-social when you're only anti-networking.

Practice Golden-Rule 1 of Management in everything you do. Manage others the way you would like to be managed.

I have learned that trying to guess what the boss or the client wants is the most debilitating of all influences in the creation of good advertising.

The real business of life is trying to understand each other.

Every form of power comes down to language. In law, there's all kinds of words you don't know if you're not a lawyer and that gives them power. In business, it's the same thing.

Friendly makes sales - and friendly generates repeat business.

Only hidden and undetected oratory is really insidious. What reaches the heart without going through the mind is likely to bounce back and put the mind out of business.

Good PR educates people; that's all it is. You can't con people in this business. The products speak for themselves.

Speak to Him often of your business, your plans, your troubles, your fears - of everything that concerns you.

I don't feel one's personal medical condition is everybody's business. It just isn't something you advertise, and it's not open to discussion.