Quotes About Communication

If you must use more than ten slides to explain your business, you probably don't have a business.

Do not address your readers as though they were gathered together in a stadium. When people read your copy, they are alone. Pretend you are writing to each of them a letter on behalf of your client.

The Web is functionally fantastic, but it's a tool. A terrific place to present information but not, at this stage, a tenably emotional location.

Always do what you say you are going to do. It is the glue and fiber that binds successful relationships.

I have never yet seen any plan which has not been mended by the observations of those who were much inferior in understanding to the person who took the lead in the business.

Use of paper has continued to soar. It is as though paper is taking its revenge on the futurists - not that any futurist has ever lost business because of a wrong prediction.

A model should be as simple as it can be but no simpler

Selling - at its core - is not a business transaction. It is first and foremost the forging of a human connection.

People can get information - on entertainment, politics, finance - much easier than before. That will change the way people do business, the way people live.

I hold that the parentheses are by far the most important parts of a non-business letter.

Advertising doesn't create a product advantage. It can only convey it.

A genuinely humble attitude is one of the greatest skills in business. Because it compels us to LISTEN and LEARN.

Before I begin, may I ask how old you are?" "You may ask." "How old are you?" "It's none of your business

Words are your business, boy. Not just the word. Words are everything. The key to the rock, the answer to the question.

The freedom to make a fortune on the stock exchange has been made to sound more alluring than freedom of speech.

I hate how I've had the mantle set on my shoulders as being against the record label. We've had some issues, but that is the nature of business.

Eventually you won't think of 'the Internet business.' You'll think of it more like news, weather, sports, but even that taxonomy isn't clear.

Investing in management means building communication systems, business processes, feedback, and routines that let you scale the business and team as efficiently as possible.

When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills.

Selling is a person-to-person business. You cannot send the sales manual out to make the sale. Sales manuals have no legs and no voice.

Do you remember when they taught cursive in schools? I think they don't anymore. But I still enjoy it - just the physical act and all the - the whole business of making a thing out of language.

A writer's business is minding other people's business ... all the vices of the village gossip are the virtues of the writer.

You don't hear things that are bad about your company unless you ask. It is easy to hear good tidings, but you have to scratch to get the bad news.

Relationships built from a business do better than the reverse.