Quotes About Communication

before you tackle the bruising challenge of talking to "crazy," make sure you have a good reason to go there.

I strongly recommend the Reverse Play if you're dealing with someone who has the skills and ability to do a job, but isn't giving 100 percent.

But other times, you'll discover that you're sticking with an irrational person simply because you don't want to feel like a bad person yourself.

An ounce of apology is worth a pound of resentment and a ton of "acting out by underperforming.

An exaggeration is a truth that has lost its temper. —KAHLIL GIBRAN, POET AND PHILOSOPHER

The trick to this approach is to ask the question ("Do you really believe that?") not in a hostile or degrading manner, but very calmly and in a straightforward way. Your intent is not to antagonize the other person, but rather to make the person stop and realize, "I really am making a mountain out of a molehill. I must sound like a jackass.

Of course, every few years you may be shocked when someone responds to your question "Do you really believe that?" with a very firm "yes." If so, be reachable yourself and listen to what the person has to say. A person who's brave enough to say "yes" to this question, and to stick by that answer, probably has some legitimate issues and will be happier and more productive if you iron those issues out.

All persuasion moves through the steps of this cycle. To take people from the beginning to the end of the Persuasion Cycle, you need to speak with them in a manner that moves them: From resisting to listening From listening to considering From considering to willing to do From willing to do to doing From doing to glad they did and continuing to do

when it comes to finding out about new jobs - or, for that matter, new information, or new ideas - "weak ties" are always more important than strong ties.

What people say and do in the most innocent situations can speak volumes about their real selves.

generally, the less knowledgeable one appears, the more forthcoming and revealing the other party will be.

I like dogs. You always know what a dog is thinking. It has four moods. Happy, sad, cross and concentrating. Also, dogs are faithful and they do not tell lies because they cannot talk.

Metaphors are lies.

What they failed to teach you at school was that the whole business of being human just got messier and more complicated as you got older. You could tell the truth, be polite, take everyone's feelings into consideration and still have to deal with other people's shit. At nine or ninety.

Any darkness that comes out in my life is the fruit of my own appetites, and it's my choice either to feed or starve those appetites. I was purposely feeding on music and movies with dark, violent themes and plenty of sexual content. All of that takes root in our thought lives and affects everything we do. It clouds our communication with God and can limit how he uses us. If someone is in a dark place and needs help, we're probably not going to have suitable answers when we're gorging on trash.

Some people speak a lot, but have very little to say. Some people speak very little, but have very much to say.

It's a lot easier to do good work when you have good words to say and work with good people.

Well-timed silence is the most commanding expression.

And how does God speak to you?" "In the language of everything that is beautiful.

Oh my God, is it really the womens'? Sorry...

If Congress asked a question, Henry was prepared to give an honest answer. That's probably why legislators never asked.

Some people say that I talk too fast, but I think it's just that they listen too slowly.

The music just tends to be a vehicle for that poetry.

How the church communicates its message, how it tells and lives "the old, old story," and why and how that story matters today is all part of the work the church needs to do. How churches organize themselves and whether they snap, crackle and pop in the way some think they should is not primarily about money, size or technology. The issues are more basic: will the church embody and articulate its only legitimate identity? Will God's people live as followers of Jesus?