Quotes About Customer

Gox was a pattern of poor operations, poor customer service, poor PR. You can't just take bitcoin and hide.

When you focus on the consumer, the consumer responds.

The consumer is the absolute king in everything you do.

When you see most companies get big, they want to shout about all they've done. But the consumer wants to know: 'What have you done for me lately?'

We're going to be selling our product to the American consumer. We want to have Americans who understand American consumers.

It has to be convenient. You have to be able to bank with me anytime.

Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things.

I'm the worst customer for a credit card company because I always pay my balance off every month.

Understanding the customer, feeling what they are feeling, seeing what competitors are doing, you end up having a richer sense of the marketplace.

I think the reason that we do things the way we do is because we respect the customer. And I don't look at what we do as anything less than any other brand.

It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty here.

Margin is a customer concept.

When you understand your customer base, you have to provide them with what they want.

Airbnb is about the nexus of the online and offline to create the perfect customer experience.

Our overriding mantra is to be customer champion.

Many companies talk about customer success, but how many actually put the customer first above all else, always?

I would love it if you became a Santander customer.

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.

We all have jobs in our lives that we must get done. We reach out and bring products into our lives to get these jobs done. Marketing is all about asking, 'What job is the customer trying to accomplish?'

We have a relationship with our customer, and that relationship translates into sales.

Once you create a loyal customer base, it's tough for a competitor to take that away.

As a woman, I feel it's important to support causes that are important to my core customer, who is also a woman, as well as causes that resonate with me personally.

Every other fashion brand out there - including those that I call 'competitors' - are run by mostly old white men, and the customer knows it.