Quotes About Customer

People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do.

For me, the most important thing to me is the next burger that goes out of the kitchen.

The one thing that Redfin has been really good at has been at delighting people.

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

We are interested in finding the right customer, at the right price, consistent with our purpose and values, even if that means frequently turning away customers.

Every moment in front of a customer is a gorgeous opportunity to live your values.

Success Comes from listening to your customer.

When you're busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

The most successful businesses have leaders that see the correlation between customer service and sales… not as separate departments, but as complimentary components for growth.

CRM is rather boring in itself. It's the fortune you can make using CRM that makes it so interesting.

Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.

Rule #1: The customer is always right. Rule #2: If the customer is wrong, please refer to rule #1. -Duncan Howe

don't think that big mansions and flashy cars are what the Wal-Mart culture is supposed to be about. It's great to have the money to fall back on, and I'm glad some of these folks have been able to take off and go fishing at a fairly early age. That's fine with me. But if you get too caught up in that good life, it's probably time to move on, simply because you lose touch with what your mind is supposed to be concentrating on: serving the customer.

If you're not serving the customer, or supporting the folks who do, we don't need you. When we're thinking small, that's another thing we're always on the lookout for: big egos. You don't have to have a small ego to work here, but you'd better know how to make it look small, or you might wind up in trouble.

Hello, friends, I'm Sam Walton, founder and chairman of Wal-Mart Stores. By now I hope you've shopped in one of our stores, or maybe bought some stock in our company.

In the global economy, successful business is going to do just what Wal-Mart is always trying to do: give more and more responsibility for making decisions to the people who are actually on the firing line, those who deal with the customers every day.

If you want the people in the stores to take care of the customers, you have to make sure you're taking care of the people in the stores. That's the most important single ingredient of Wal-Mart's success.

You're not negotiating for Wal-Mart, you're negotiating for your customer. And your customer deserves the best price you can get. Don't ever feel sorry for a vendor. He knows what he can sell for, and we want his bottom price.

And, to our collective surprise, it turned out that for a person who doesn't like people, I'm pretty good at this customer service stuff.

One of the best ways to detect the x factor is to watch what customers do about your idea or product, not what they say. People tend to say what they think you want to hear or what they think will cause the least pain. What people do is far more honest.

A recent study shows that the average length of tenancy for a typical customer is 11 months, and 24 months for the average commercial tenant.

A margin call is a demand for additional collateral from a customer who has borrowed money from his broker to buy stocks and whose stocks are now worth barely enough to cover the loan.

Most ads are about the product or the company that makes it...the best ads are about the customer and how the product will change his life.

If you help someone, you may create a customer for life.