Quotes About Customer

We are really trying to move from being just a technology provider to being a partner with our customers.

I thought a company that provides mutual-fund information could be a great business, because you could construct an effective moat by building large financial databases and customer lists and a strong brand name.

We were the first multibrand platform for the customization of designer clothing. And it's great to be a first mover if you manage to pull it off. You can have a great competitive advantage. But if you're quite early, you're learning a lot: both learning as a company, and the customer is still learning.

If you develop a product that gets what the customer is trying to get done, you don't have to advertise; people will just pull it into their lives.

You don't need most beauty products. They're an emotional purchase. That's why the conversations are really important. What choice do you have but to ask your customer what they want?

The purpose of a business is to create a customer.

Over the years, I have found a way to use this business and this platform to talk with people about important issues. To the degree you can bring a sense of purpose to what you do, it makes the relationship with the customer that much more meaningful and purposeful.

The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

I learned from my first restaurant: Make customers happy, make sure the customer comes back again. And automatically, success has followed me.

Restaurants with small courses that give the customer choices, and that don't obligate them to spend a fortune, are going to do very well.

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Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

What you can do is ask: 'What is the value to the customer? What are they willing to pay for?' Then, deliver great products and services.

Any business that is trying to sell something should be willing to spend a couple dollars for a stock photo to not have ads in it and not distract the user from using the product they're trying to sell.

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

What you find is, you have to deliver a product that has value to the customer. When you do, and I think the wind community is getting much closer to that, customers will want it.

The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.

From the store windows, the store touch-points, the website, social media, or a magazine, it has to be one pure customer experience, not just to gain market share but to gain mind share.

The reason I was able to grow my business was that every day, after producing 30 minutes of wine television, I spent 15 hours a day replying to every single person's e-mail and every single person's Twitter @ reply.

If there's a problem, we at Wine Library never tell ourselves that once we handle this issue, we'll never have to deal with the person again. We talk to every single person as though we're going to wind up sitting next to that person at his or her mother's house that night for dinner.

No tablecloths, silver cutlery, fine porcelain, sommeliers, or deep wine lists - that's fine. But no service or hospitality? That's going too far.

Pirlo is a cool customer who does things in his own time. On the pitch, he just looks so relaxed, no matter what is going on around him. He is one of those greats who looks like he could run a midfield with a glass of red wine in one hand.

Sometimes I get a call from my bank, and the first thing they ask is, 'Mr. Mitnick, may I get your account number?' And I'll say, 'You called me! I'm not giving you my account number!'