Quotes About Customer

It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value.

there are only three ways to increase your business: 1. Increase the number of clients. 2. Increase the average size of the sale per client. 3. Increase the number of times clients return and buy again. Only

the key to rapid success as a preeminent business is to fall in love with your clients.

Customer: A person who purchases a commodity or service. Client: A person who is under the protection of another.   The

Partial-Payment Plans If there's one thing a customer likes more than a high number, it's a low number.

A strong opt-in offer.

More than half your marketing time should be devoted to your existing customers.

It costs six times more to sell a product or a service to a new customer than it does to an existing customer.

Direct marketing refers to direct-mail, e-mail, Web site, mail-order, or coupon advertising, as well as to telephone marketing, direct-response TV, postcard decks, door-to-door salespeople, home shopping TV shows, or any method of marketing that attempts to make a sale right then and there.

They make it part of their DNA because they know that it now costs six times more to sell something to a new customer than to an existing customer.

cannot avoid the temptation of wondering whether there is any other industry in this country which seeks to presume so completely to give the customer what he does not want.

My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.

So if you want a culture where people work hard, & pay attention to detail, focus on the customer, are frugal: you have to do it yourself.

Market type determines the startup's customer feedback and acquisition activities and spending. It changes customer needs, adoption rates, product features, and positioning as well as its launch strategies, channels and activities.

Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively.

The key for us is always a multiple-year strategy, and a multiple-year strategy means great products, great customer relationships, and doing solid engineering.

As an entrepreneur, I've learned how crucial it is to be able to call a spade a spade and avoid falling in love with a particular strategy or product. Instead, you need to let the customer tell you what she needs - and to change her as she changes.

First and foremost, localization is a customer strategy, it's not a cost arbitrage or whatever.

I find that creative streak I think often leads in programmers to be good predictors of where culture as a whole is going to go. And that is where I think I've tried over the years to in some ways use my customers as a filter or a predictor of where technology as a whole is going to go. Or where the world as a whole is going to go.

Many consumer Internet business executives are loyalists of the Lifetime Value model, often referred to as the LTV model or formula. Lifetime value is the net present value of the profit stream of a customer.

Classic cable TV may have hit its peak, but it's still a huge force, and the streaming apps of many cable networks still require you to authenticate that you're a paying cable customer every time you want to use a new such TV app.

There's a strength to being able to look at products through a customer's eyes, but it is also dangerous.

We are putting the customer at the center of everything we do and are directing our resources towards those innovations and investments that will strengthen our ability to deliver a better McDonald's experience over time.

Our goal is to be able to serve our future customers. To do that, we need to build a strong and capable e-commerce business - but also to strengthen what we're doing in stores.