Quotes from Daniel Goleman

Empathy builds on self-awareness; the more open we are to our own emotions, the more skilled we will be in reading feelings.

shapes those feelings.

The inability to resist checking email or Facebook rather than focus on the person talking to us leads to what the sociologist Erving Goffman, a masterly observer of social interaction, called an "away," a gesture that tells another person "I'm not interested" in what's going on here and now.

Los pensamientos obsesivos son la leña que alimenta el fuego de la ira, un fuego que sólo podrá extinguirse contemplando las cosas desde un punto de vista diferente

emotional intelligence accounts for 80 percent of career success.

In many or most moments these minds are exquisitely coordinated; feelings are essential to thought, thought to feeling. But when passions surge the balance tips: it is the emotional mind that captures the upper hand, swamping the rational mind.

Los indicadores de la autorregulación emocional son, por consiguiente, fáciles de ver: tendencia a reflexionar y a meditar, comodidad ante la ambigüedad y el cambio, y también integridad, es decir, capacidad de reprimir deseos impulsivos.

In fact, people who are extremely adept at mental tasks that demand cognitive control and a roaring working memory—like solving complex math problems—can struggle with creative insights if they have trouble switching off their fully concentrated focus.5

Emotional intelligence skills are synergistic with cognitive ones; top performers have both. The more complex the job, the more emotional intelligence matters—if only because a deficiency in these abilities can hinder the use of whatever technical expertise or intellect a person may have.

La mente creativa es un don sagrado y la mente racional un sirviente fiel –dijo, en cierta ocasión, Albert Einstein–. Por ello resulta muy curioso que hayamos creado una sociedad que, olvidando el don, haya acabado honrando al sirviente.»

Una de las claves para intensificar nuestra conexión con el estado de flujo consiste en sintonizar lo que hacemos con lo que nos gusta, como sucede en el caso de quienes tienen la inmensa fortuna de disfrutar de su trabajo. Las personas con éxito son, independientemente del entorno considerado, las que han sabido dar con esa combinación.

The hippocampus is crucial in recognizing a face as that of your cousin. But it is the amygdala that adds you don't really like her.

Exploration means we disengage from a current focus to search for new possibilities, and allows flexibility, discovery

Los sentimientos desempeñan un papel fundamental para navegar a través de la incesante corriente de las decisiones personales que la vida nos obliga a tomar.

our society suffers from an attention deficit. Today's children grow up with a digital device at hand continuously, and those devices offer constant distractions (and a larger stream of information than for any generation in the past), so we consider boosting attention skills to be nothing short of an urgent public health need.

Ordinarily, small children learn much about emotions by looking at the other person's eyes, while those with autism avoid the eyes and so fail to get those lessons.

It demoralizes people just to hear that they are doing "something" wrong without knowing what the specifics are so they can change.

Ten muy presente que tu enfoque determina tu realidad».

Steve Jobs gave a heartfelt talk to a graduating class at Stanford University. His advice: "Don't let the voice of others' opinions drown out your inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become."3

Hope, in a technical sense, is more than the sunny view that everything will turn out all right. Snyder defines it with more specificity as "believing you have both the will and the way to accomplish your goals, whatever they may be." People

Great spiritual teachers, like Buddha and Jesus, have touched their disciples' hearts by speaking in the language of emotion, teaching in parables, fables, and stories. Indeed, religious symbol and ritual makes little sense from the rational point of view; it is couched in the vernacular of the heart.

In Japan, I learned the hard way that the moment of exchanging business cards signals an important ritual. We Americans are prone to casually pocketing the card without looking, which there indicates disrespect. I was told you should take the card carefully, hold it in both hands, and study it for a while before putting it away in a special case

What factors are at play, for example, when people of high IQ flounder and those of modest IQ do surprisingly well? I would argue that the difference quite often lies in the abilities called here emotional intelligence

Los niños de hoy en día crecen en una nueva realidad, una realidad en la que están muy desconectados de sus semejantes y mucho más conectados que nunca, por el contrario, con las máquinas, una situación que, por razones muy diversas, resulta inquietante.