Quotes About Customers

A lot of hotels have beautiful chandeliers because the asset owner is emotional about having chandeliers in the property. I always say that the customers aren't going to have chandeliers for breakfast. You'd rather take that money and give great breakfasts to the customer.

Giving customers and prospects a glimpse into the entrepreneur's life and mindset can allow them to cultivate a deeper relationship with customers separately from the brand.

One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.

When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better job, and consumers to actively show their gratitude.

For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.

Figuring out how to scale the very human art of personalization is difficult, but I believe that it is also the key to building a lasting connection with customers for the long term.

It's really more convenient for people to have one app on their phone that is the go-to for that activity. We see an opportunity as we add more services and features to Robinhood to really be on that one app for all customers' finances.

The parents that we speak to, and the parents that are our customers, are very comfortable with the way that McDonald's fits into their lives.

I think that the direct conversation is exactly what companies need to earn trust of customers. Admit an error. Fix a problem. Commit to doing better. That is only human.

When you search for Fortnite on iOS, you'll often get PUBG or Minecraft ads. Whoever bought that ad in front of us is the top result when searching for Fortnite. It's just a bad experience. Why not just make the game available direct to users, instead of having the store get between us and our customers and inject all kinds of cruft like that?

Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you.

We saw that our customers required help beyond the data sets they had and that they could benefit from a wider opinion. So we built SurveyMonkey Audience, and we've now got 4 million users who signed up to take surveys. Our clients can choose the demographic they want to hear from, and we can provide that sample.

We want to be inclusive. We want to have our shareholders, our employees, our customers, whether they are Democrat, Republican, Green or Libertarian, to feel comfortable with how we're doing business. And so that tends to be apolitical. People say, 'No, no, I just simply shouldn't get involved in politics.'

It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace.

The goal of listening to customers is not to please every one of them. It's to figure out which customer segments serve your needs - both short and long term.

You have to be passionate about your business. If you don't love your business, you are doing a terrible disservice to your customers and clients, your team members and business partners, your family and yourself.

Did you ever see the customers in health - food stores? They are pale, skinny people who look half - dead. In a steak house, you see robust, ruddy people. They're dying, of course, but they look terrific.

We always had a lot of optimism for this game, New World.' Customers really liked it; it tested really well.

Using various combinations of the five contextual forces, forward-thinking marketers are shifting focus away from mass messages and more into what Maribel Lopez, founder of Lopez Research, calls "right-time experiences," where mobile technologies deliver customers the right information "at precisely the moment of need.

The costs of poor quality are tangible; they will cost you customers and money, and ultimately affect the success of your business.

Whenever you're successful you owe that success to the people in the community, because they are the ones buying your product.

Focus on your customers and lead your people as though their lives depend on your success.

Who decides what's in Windows? The customers who buy it.

I think we're having fun. I think our customers really like our products. And we're always trying to do better.