logo

Quotes About Customers

Your company is a product. Who are its customers? Your employees, who use it to do their jobs.
~ Jason Fried
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
~ Fred Wilson
Businessmen are not in business to lose customers, and schools do not exist to free their clients from the agencies of mass persuasion. School and media possess a productive monopoly upon the imagination of a child.
~ Jonathan Kozol
When the economy is difficult, people care a great deal about the things they spend their money on. Customers have come to understand that Apple's products aren't priced high - they're priced on the value of what we build into them.
~ Phil Schiller
Our customers do not differentiate between channels, and now, neither will we.
~ Karen Katz
To be a couture designer is not only to create dresses but to adapt your line to your private customers. It is why couture is expensive. You are like a doctor.
~ Hubert de Givenchy
Small-business customers are very conservative and very cheap. We don't have to explain ourselves for the most part.
~ Paul Graham
We have built brands that resonate deeply with our customers. Our strategy to grow these brands is clear, and we have strong teams in place to execute this strategy. That is our formula for success.
~ Richard Hayne
It's hard to overestimate how much the perception of the quality of the V.C. firm you're with matters - the signal it sends to other V.C.s, to potential employees, to customers, to the tech press. It's like where you went to college.
~ Stewart Butterfield
Fracking has been a real technological change that has caused great innovation in our business, and we've had the benefit of very low gas prices for our customers as a result of that.
~ Lynn Good
Customers require the effective integration of technologies to simplify their workflow and boost efficiency.
~ Anne M. Mulcahy
What we are seeing now is customers shifting their attention from security products like firewalls and intrusion sensors, to the policies that need to be in place, and the technologies that help them enforce policy compliance.
~ John W. Thompson
Keeping customers is about the experience, and the employees control the culture and temperature of the business. Never forget that.
~ Steve Wynn
Sell cheap and that's what people will think of you. Loss leaders lose. Customers look for price and value and service and quality and convenience. And you'd better give it to them or someone else will.
~ Robert J. Kriegel
When you're feeding the second coachload of tourists that day you aren't thinking about the birthday party for fifty next week.
~ Robin McKinley
The more successful you and your organization become, the more humble and devoted to your customers you need to be.
~ Robin S. Sharma
Elite performers build human connections. Business is about relationships. Nothing is more important than building emotional engagement with your teammates, with your suppliers and with your customers.
~ Robin S. Sharma
the Passion Your customers can sense the passion of your people, even if they don't process it consciously. The body language, the speech patterns, and other cues will give your customers the confidence that the person they are dealing with truly believes in your product. If you want your customers to love your brand, when you are looking at resumes, go beyond the facts and look for passion!
~ Roger Dooley
I suspect it's the only photo ever taken of Charlie, the one where he's braced up dead and on display. They used to prop fellows like that in store windows for a week or two, something the Chamber of Commerce thought up to bring customers downtown
~ Leif Enger
November, a dark, rainy Tuesday afternoon. This is my ideal time to be in a bookstore. The shortened light of the afternoon and the idleness and hush of the hour gather everything close, the shelves and the books and the few other customers who graze head-bent in the narrow aisles. There's a clerk at the counter who stares out the front window, taking a breather before the evening rush. I've come to find a book.
~ Lewis Buzbee
Rather than addressing the nurses being spread too thin to provide care that is good enough, they assume the nurses aren't coddling the patients adequately enough." What annoys nurses is that the concept of "patient experience" has morphed patients into customers and nurses into "rank and file" automatons. Some hospital job postings advertise that they are looking for nurses with "good customer service skills" as their
~ Alexandra Robbins
Reduce the layers of management. They put distance between the top of an organization and the customers.
~ Donald Rumsfeld
The idea that Bill Gates has appeared like a knight in shining armour to lead all customers out of a mire of technological chaos neatly ignores the fact that it was he, by peddling second-rate technology, who led them into it in the first place.
~ Douglas Adams, The Guardian
Result indicators that lie beneath KRIs could include: Net profit on key product lines Sales made yesterday Customer complaints from key customers Hospital bed utilization in week
~ Douglas W. Hubbard