Quotes About Customers

In my column series 'The Main Thing', I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

The road to energy efficiency is, in theory, a sustainability sweepstake. More efficiency means that less fuel is required to generate a given amount of energy, which in turn means lower costs for the provider and cheaper prices for the customers.

Being absolute, and maintained by police force, a Government monopoly need not please its customers.

Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.

For every five sales you make, another nine customers who had hoped to buy from you will leave your store disappointed and empty-handed. This means your existing store traffic can give you 2.8 times your current sales volume, if you sell only those customers who are ready to buy. The only thing more expensive than hiring a sales trainer is not hiring one. Any investment in sales training is an investment in your own gross profits.

More than 20 years on, sustained competition, informed customers and the rapid growth of new technology provide the necessary environment for substantial deregulation.

There are only two industries that refer to their customers as 'users'.

There is no point in launching technology before customers are ready to use it.

Intel's still our main partner. We have not announced anything with AMD and don't have anything planned, but we're constantly being aware to make sure our customers get the best technology.

I design for real people. I think of our customers all the time. There is no virtue whatsoever in creating clothing or accessories that are not practical.

these people are a family. See? They want to learn how families work and that's what they think these customers are. Get it?" "Got it," Willa said.

Don't find customers for your products, find products for your customers.

Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it. -

When your organization becomes more human, more remarkable, faster on its feet, and more likely to connect directly with customers, it becomes indispensable. The very thing that made your employee a linchpin makes YOU a linchpin.

Selling ice cream on the beach in the summer is easy. Raising people's expectations, engaging in their hopes and dreams, helping them see further—that's the difficult work we signed up for. From now on, your customers know more than you do about your competitors. And so your commodity work, no matter how much effort you put into it, is not enough.

Choose your customers, choose your future.

In other words, they believe it's wiser to focus more on increasing sales to a smaller percentage of your existing customers than to find new ones.

understanding our customers' worldview and desires so we can connect with them. It's focused on being missed when you're gone, on bringing more than people expect to those who trust us. It seeks volunteers, not victims.

Customer development is the act of gaining traction with customers, of finding a fit between what you make and what they want. This traction is worth far more than fancy technology or expensive marketing.

The first thousand customers, if they're the right people, are practically priceless.

Good marketers tell a story. Choose your customers. Fire the ones that hurt your ability to deliver the right story to others. Living and breathing an authentic story is the best way to survive in a conversation rich world.

It's easier to make products and services for the customers you seek to serve than it is to find customers for your products and services.

What you won't find in a factory is a motivated tribe making a difference. And what you won't find waiting outside the factory is a tribe of customers, excited about what's to come.