Quotes About Customers
I'm an engineer. I see myself as a toolmaker and the musicians are my customers... They use my tools.
~ Robert Moog
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Thanks to the rise of cloud computing, collaboration tools are becoming increasingly affordable, allowing even the smallest firms to implement enterprise-grade solutions that can significantly improve communication lines between employees and customers.
~ Jean-Philippe Courtois
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There's no soldier don't have a queer little spot in his wretched heart for his enemy, that's just a fact. Maybe only on account of him being alive in the same place and the same time and we are all just customers of the same three-card trickster.
~ Sebastian Barry
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there is no single decision you will make that will impact your company value more than the pricing," Horowitz declared, with oracular finality. When a software company market a new product - something original that nobody has seen before - it has once chance to set the price. Whatever point it chooses will stick in customers' minds, making it hard to raise prices later. Moreover, any given price difference will generate a bigger difference in a company's profit margin.
~ Sebastian Mallaby
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Customers wandered from book to book like honeybees over flowering sage.
~ Shannon Hale
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did not like warmth retired from the kitchen," he murmured, extending his hand to sample the pleasant nap again. "I paid a cantra for this carpet. Were we selling out of Solcintra—and with certification from a merchant more experienced than myself . . . There are customers of—that I know, who would offer twenty cantra, sight unseen—not because of
~ Sharon Lee
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The challenge when you think about product distribution is: how are you competing for potential customers or potential members time?
~ Reid Hoffman
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We [Virgin Group] have been successful not by wasting time scrutinising our competitors but by looking at ourselves from the point of view of our customers do and seeking feedback through listening.
~ Richard Branson
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Customers don't care how much time something takes to build. They care only if it serves their needs.
~ Eric Ries
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By the time that product is ready to be distributed widely, it will already have established customers.
~ Eric Ries
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Dead men don't pay for baths, haircuts, meals, or beds. Dead men don't buy new clothes, or ammunition, or saddles. Dead men don't desire fancy Coffeyville boots with Texas stars laid into the shank. They don't gamble, and they don't spend money on liquor or whores. And that was why, when the Texans got to Dodge, there was really only one rule to remember. Don't kill the customers. All other ordinances were, customarily, negotiable.
~ Mary Doria Russell
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As far as Wyatt Earp knew, it was not illegal to beat a horse. In the past few years, he'd worked as a part-time policeman in a string of Kansas cow towns. Each time he was sworn in, he made an effort to study the ordinances he was supposed to enforce, but he wasn't much of a reader. In Ellsworth, he asked a lawyer for some help. "Wyatt," the man told him, "the entire criminal code of the State of Kansas boils down to four words. Don't kill the customers.
~ Mary Doria Russell
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The market is a system of mass cooperation. You compete with rival producers, sure, but you cooperate with your customers, your suppliers and your colleagues. Commerce both needs and breeds trust.
~ Matt Ridley
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A vending machine hung tilted from the wall, advertising laundry soap at fifty yen a packet to customers who might as well have been ghosts.
~ Barry Eisler
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On the other hand, trust produces speed. And, as Stephen points out, the greatest trust-building key is "results." Results build brand loyalty. Results inspire and fire up a winning culture. The consistent production of results not only causes customers to increase their reorders, it also compels them to consistently recommend you to others.
~ Stephen M.R. Covey
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When trust goes down, speed goes down and costs go up. Distrust slows everything. Sales decelerate, customers grow cold, and team members get discouraged or drop out entirely. Distrust has hard costs. If you're distrusted, people will actively refuse to do business with you, your pipeline of revenue freezes, and in extreme cases you shut down.
~ Stephen R. Covey
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You can buy a person's hand, but you can't buy his heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't buy his brain. That's where his creativity is, his ingenuity, his resourcefulness. PC work is treating employees as volunteers just as you treat customers as volunteers, because that's what they are. They volunteer the best part—their hearts and minds.
~ Stephen R. Covey
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la oportunidad de crecer, de un pequeño negocio dependiente de clientes individuales a un elefante capaz de mover el mercado.
~ Steve Kaplan
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ART VS. COMMERCE he artist stood back to view the geometric precision of his latest creation. Beautiful, he murmured, but will it sell? No time to examine the philosophic implications. Customers, buzzing with excitement, hovered near the piece. He wrapped up a deal quickly. This is business, the spider said with a vicious smile. It ain't art.
~ Steve Moss
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Because each day is different, I thrive on creating something out of nothing, and I love running a business. I also flourish when I know what's going on across the company and who's doing what with whom and why. I love learning from customers, and I marvel at the knowledge and experience of people who contribute to the creation of great products.
~ Steven Haines
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I love working with customers. Sales has really influenced everything I do. It has instilled in me the important traits of operating with a sense of urgency and listening to people.
~ Jeffrey R. Immelt
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We provide food that customers love, day after day after day. People just want more of it.
~ Ray Kroc
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If you think about it, shouldn't we be spending more money against qualified prospective buyers versus shots in the dark at bagging a random stranger? Of course we should. It's a complete no-brainer. (p. 8) ... Our cardinal mistake is to forget that it is these four simple truths (or metrics) that keep us in business: 1. Getting more customers to buy from us; 2. More often; 3. To spend more with us in the process; 4. AND to recommend us to their friends (p. 15)
~ Joseph Jaffe
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But they bear the burden of being unpopular as proof of their importance - and these eminences turn the suspicion that less elevated customers are careful to disguise as courtesy into naked contempt and disdain. All the people one doesn't need right now are - for the person who will need them in a year's time - no more than air which he breathes but doesn't need to see.
~ Joseph Roth
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