Quotes About Customers

Useful goals for retrospectives include the following: Find ways to improve our practices. Discover what we were doing well. Understand reasons behind missed targets. Find ways to improve our responsiveness to customers. Rebuild damaged relationships.

Does your particular field have a trade journal? These magazines are always looking for copy from industry insiders: Write a good article and you will get your name in front of people who would otherwise never have heard of you. Meet your competitors too. Today's competitor could change jobs and become tomorrow's customer. Make sure he knows you! It all adds up to making sure your name is the one your customers think of when they have a need you can fill.

Romance novels constitute 46 percent of all mass market paperbacks sold in the United States, and according to Harlequin, over half its customers buy an average of 30 novels a month

Kickstarter can get customers invested, both literally and figuratively, in a game before it is released. With nothing but an idea, a bit of video and a few screenshots, a developer can start building a loyal fan base.

The way customers relate to brands and how profit is generated has changed so dramatically almost every professional is being challenged to reconsider what they do in order to stay relevant.

It's so important that we tell customers what's going on as best as we can. And we're trying to do that. We don't often know ourselves, for so many different factors, but reliability, flexibility, and information are the three critical customer service orientations.

Both Sempra Energy and Oncor share more than 100 years of experience operating utilities that deliver safe, reliable energy to millions of customers.

Reliable and competitively priced electricity is fundamental to growing our economy and creating jobs. Our customers expect nothing less.

Banks will have to win the confidence of their customers through fair dealing, making good loans, and remaining financially healthy.

It was always remarkable to me how ignorant the labels were of the listening habits of their own customers, and how obstinate they were in denying those habits and then trying to essentially alter those habits instead of retooling their business to adapt to them.

Entrepreneurs need to be reminded that it's not the job of their customers to know what they don't. In other words, your customers have a tough enough time doing their jobs. They don't spend time trying to reinvent their industries or how their jobs are performed.

If you can't build a relationship with your customers, you're in big trouble. If you can remember the numbers from the reports and spreadsheets you spent hours poring over in your office, but you can't picture the faces of your customers - you're in big trouble.

Very often, I think about the people that I represent. I meet people who have thousands and thousands of employees and millions and millions of customers - and also make a lot of money. But I think about the millions of Europeans that I represent in order to try to balance that so we can meet on more equal terms.

The business cannot ignore what customers are saying when the message is clear: We're not on our game.

The thing with Linux is that the developers themselves are actually customers too: that has always been an important part of Linux.

There is always room for improvement in experience and it can be achieved if one listens to the customers carefully.

My view is make Indian manufacturing competitive, and if it is competitive, it can serve customers or consumers anywhere.

You gotta earn your keep in this world. When you invent something new, if customers come to the party, it's disruptive to the old way.

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.

Your most unhappy customers are your greatest source of learning.

The teams and how we perform and how we deal with customers, how we invest in the things we do right now - that's what writes the story for GE.

How long should our business plan be? Answer you're looking for: "You shouldn't write a business plan. You should get customers.

The Rothschilds had entered upon their spectacular career as the financial servants of the Kurfürst of Hessen, one of the outstanding moneylenders of his time, who taught them business practice and provided them with many of their customers.

It was ten A.M., but the place still had a few pathetic customers and even more pathetic dancers. One staff member set up the always-popular, all-you-can-eat ("food only"—ha-ha) buffet, mixing congealed food trays from Lord knows how many days ago. It would be trite to note that the buffet was a salmonella outbreak waiting to happen, but sometimes trite is the only sock in the drawer. Rudy