Quotes About Customers

I'd disagree with the characterisations of him as competitive (which I think was just misinterpretation of his ambition) or secretive (which I think is more about wanting to protect his team and his customers). Jeff [Bezos] could much more accurately be described as a naively optimistic geek than a calculating megalomaniac.

10. Calories count in New York City. The Big Apple recently adopted a law that requires fast-food restaurants with at least fifteen outlets in the city to post, in prominent places, the calories of each of their food items so that customers can make informed choices.

Big business depends entirely on the patronage of those who buy its products: the biggest enterprises loses its power and its influence when it loses its customers.

Social media changes the relationship between companies and customers from master and servant, to peer to peer.

We opened a design center in the South of England last year as part of our strategy for being close to our customers and developing innovative products for exciting new markets.

One day a man walked into a London agency and asked to see the boss. He had bought a country house and was about to open it as a hotel. Could the agency help him to get customers? He had $500 to spend. Not surprisingly, the head of the agency turned him over to the office boy, who happened to be the author of this book. I invested his money in penny postcards and mailed them to well-heeled people living in the neighborhood. Six weeks later the hotel opened to a full house. I had tasted blood.

administration must be flawless; HR practices must be innovative and integrated; and HR must turn strategic aspirations into HR actions. But rather than rely on these waves, we see future-facing HR professionals looking outside their organizations to customers, investors, and communities to define successful HR.

Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.

Value-Added message: Have my Dale Carnegie Public Speaking Certification (Able to professionally train and present new technologies and services effectively to employees and customers)

If you can't convert those people to paying customers, you'll have failed at one of Internet marketing's necessities—converting visitors to customers.

Vivendi will be one of the very few top communications groups of the Internet age. We will have customers all over the globe, providing services through all kinds of technology.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

The best gift you can give your customers, your team, and your community is an inspired, rejuvenated, fully alive you.

Prioritize specific business goals, customers, and users, and then their goals, before prioritizing features.

Stories aren't a written form of requirements; telling stories through collaboration with words and pictures is a mechanism that builds shared understanding. Stories aren't the requirements; they're discussions about solving problems for our organization, our customers, and our users that lead to agreements on what to build. Your job isn't to build more software faster: it's to maximize the outcome and impact you get from what you choose to build.

Marietta Garbonzo had found me through the ad I placed in the Chicago phone book. The ad used the expensive magnifying glass logo, along with the tagline, Harry McGlade Investigators: We'll Do Whatever it Takes. It brought in more customers than my last tagline: No Job Too Small, No Fee Too High, or the one prior to that, We'll Investigate Your Privates.

challenging market, when so many of our customers are struggling to control costs, our engineers have been reconfiguring our portfolio into industry-leading suites of cost-reduction technologies and services.

We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.

I'm making a case against how money managers are handling customers' money. The objective of the customer is not being met if the fund managers are diversifying their assets into hundreds of businesses. If they do this, they are typically performing close to the indexes. But that's not the way wealth is created.

If low taxes were the way that people like me created wealth, then we'd be starting our companies in the Congo or Somalia or Afghanistan, but we're not. We come to places where there are lots and lots of customers.

I'm sure some people haven't necessarily embraced some of the messages over the years. We've been talking about the inappropriateness of automatic weapons and guns since the late Eighties. I know we've lost some customers over the years, and in some ways, secured others.

We're in the '100 percent return' business. This is driving millions of new customers into brands; most of our customers are wearing brands they've never tried before.

Giving feels good, but it's also good for the bottom line. Charity is a viable growth strategy for a lot of companies. Our customers get excited to be a part of what we're doing. If you ask anyone wearing Toms how they first heard about us, most won't mention an advertisement; they'll say a friend told them our story.