Quotes About Understanding

it is more natural to talk about what you want than to talk about what the other person wants; and so on.

This is why no argument is ever won. You lose the argument, you lose. You win the argument, you lose.

es mucho mejor empezar diciendo: "Bien, escuche. Yo pienso de otro modo, pero quizá me equivoque. Me equivoco con tanta frecuencia... Y si me equivoco, quiero corregir mi error. Examinemos los hechos".

Salah satu cara paling pasti untuk mendapatkan teman dan memengaruhi pendapat orang lain adalah dengan mempertimbangkan pendapat mereka, membiarkan mereka merasa penting.

Bajulação consiste em dizer a um outro homem justamente o que ele pensa acerca de si mesmo.

Em seu livro Getting Through to People (Comunicando-se com as pessoas), o Dr. Gerald S. Nirenberg afirmou: "Obtemos a cooperação

You may then hurl at them all the logic of a Plato or an Immanuel Kant, but you will not alter their opinions, for you have hurt their feelings.

Se pueden ganar más amigos en dos meses si se interesa uno en los demás, que los que se ganarían en dos años si se hace que los demás se interesen por uno.

Neither you nor I nor Einstein nor the Supreme Court of the United States is brilliant enough to reach an intelligent decision on any problem without first getting the facts. Thomas Edison knew that. At the time of his death, he had two thousand five hundred notebooks filled with facts about the problems he was facing.

El individuo que no se interesa por sus semejantes es quien tiene las mayores dificultades en la vida y causa las mayores heridas a los demás. De esos individuos surgen todos los fracasos humanos.

Portanto, a única forma de influenciar as pessoas é falar sobre o que elas querem e mostrar como alcançar o que desejam.

Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. 'To know all is to forgive all.

Influence requires more intuition than intellect.

It was not that I did not love you; it was that I expected too much of youth. I was measuring you by the yardstick of my own years.

Se existe um segredo para o sucesso, ele consiste na capacidade de entender o ponto de vista do outro e enxergar não só com seus olhos, mas também com os olhos dele", disse Henry Ford.

So when you and I are tempted to criticize someone tomorrow, let's remember Al Capone, "Two Gun" Crowley and Albert Fall. Let's realize that criticisms are like homing pigeons. They always return home. Let's realize that the person we are going to correct and condemn will probably justify himself or herself, and condemn us in return; or, like the gentle Taft, will say: "I don't see how I could have done any differently from what I have.

En otras palabras: no hay que discutir con el cliente o con el cónyuge o con el adversario. No le diga que se equivoca, no lo haga enojar; utilice un poco de tacto, de diplomacia.

PRINCIPLE 5 Talk in terms of the other person's interests.

adopté, en lugar de ellas, 'creo', 'entiendo', o 'imagino

PRINCIPLE 8 Try honestly to see things from the other person's point of view.

You can make more friends in two months by becoming more interested in other people than you can in two years by trying to get people interested in you.

realize that patriotism is not enough. I must have no hatred or bitterness toward anyone.

It's also likely you would come to appreciate them more.

I was measuring you by the yardstick of my own years.