Quotes About Customer

What I always tell my clients is to put yourself in your potential customer's shoes - what would you want to hear about this story/book and does this [marketing material] deliver that information?

Original visions are often wrong. Companies have to morph as they learn what customers don't want.

From a product standpoint, we want every touch point to feel magical. It inspires trust.

This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.

Give the lady what she wants!

True marketing starts...with the customer, his demographics, his realities, his needs, his values. It does not ask, "What do we want to sell?" It asks, "What does the customer want to buy?"

If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.

Market leaders inevitably slip into decline when they tell the people what they want instead of giving the people what they want.

We could be the biggest pantyhose seller in America, but we don't want to weaken the link in shoppers' minds between Home Depot and do-it-yourself projects.

I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a 'do-not-reply' address. It's ridiculous! Don't you want your customers to reply to you?

The great lesson of the Internet revolution is not that people never want personal service, just that they won't pay for personal service that does not add real value to the transaction.

Shops and clubs are very important when you want to change things. And they have a common denominator; the customer.

It seemed that no customer was immune to his appeal. 'I have no ideal woman,' he said emphatically. 'I have a public which is north, south, east, and west.' Fashion had finally found the universal American designer.

I love to go shopping. I love to freak out salespeople. They ask me if they can help me, and I say, "Have you got anything I'd like?" Then they ask me what size I need, and I say, "Extra medium."

I went down to the 24-hour grocery. When I got there, the guy was locking the front door. I said, 'Hey, the sign says you're open 24 hours. He said, 'Yes, but not in a row.

The angry customers must be calmed and controlled while the lethargic employees must be energized.

I design for social media. My customer reads blogs, is on social media, so I design with contrast in mind. An all-black shirt looks good on the shelf but not online.

I'd love to work in a restaurant. You get to meet new people all the time and constantly socialize. There are no dull moments when you're serving. It would definitely be a fun job to have.

We have salads, some other beverages. But in reality, it's still fundamentally the same business. The most likely thing the next person will buy is a sandwich and a soft drink. After a half-century of glacial change, we're still pretty much the same business.

So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services.

Why don't law firms use project management software to track where they are in the process of completing a deal and let customers see that?

The first year I sold a photo to was a lady who thought I was a chef, for some reason. I've no idea why.

The sole purpose of business is service. The sole purpose of advertising is explaining the service which business renders.

So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation.