Quotes from Mark Goulston

Women have always run the world; maybe it's time to give them a chance at ruling it.

Feeling alone makes negative feelings worse. When you feel alone, frustration quickly can become anger, fear quickly can become panic.

Why do people who consider themselves good communicators often fail to actually hear each other? Often it's due to a mismatch of styles: To someone who prefers to vent, someone who prefers to explain seems patronizing; explainers experience venters as volatile.

Few things detract more from your credibility and the respect of your colleagues and peers than being called on the carpet to deflect accusations and defend an untruth.

PTSD occurs following a trauma that was so awful that in retrospect you don't understand how you survived. What that causes is an extreme feeling of vulnerability that you get past but that doesn't go away.

When men act up by being degrading, dismissive, condescending, shut off, or sullen, that can often dumbfound you as a woman and get you off balance. At that point, you can feel and look like a deer in the headlights, which makes you even more vulnerable to such a man's next volley of vitriol.

As safe and secure as you believe you are is as vulnerable as you can turn out to be.

When you are continuing to be in debt or are going deeper into it, every time a creditor calls, it rubs your face not only in how vulnerable you are, but that people are out to get something from you that you don't have to give.

Happy couples resist the temptation to go to bed at different times. They go to bed at the same time, even if one partner wakes up later to do things while their partner sleeps.

If you're fortunate, you'll meet people over the course of your career who exceed your expectations in every way. When you work or spend time with them, you find yourself wanting to be a better person.

When you're actually talking over someone, it's as if you're just pontificating and they're not even there. And their body language - they're trying to get away from you. And if you're pontificating at an audience, and there's a break, the non-martyrs in the audience are not going to come back. I mean, they just want to get away from you.

Sadly, most labor attorneys will advise you not to say you're wrong to anyone, because that might lead them to have something they can use to sue you.

I think people don't want to be persuaded. And people don't even like to do the persuading.

I know CEOs, and they get sick when they have to lay people off, especially around Christmas.

If, during childhood, you were fortunate to have a parent who drilled into you, 'You can be anything you want to be if you try hard enough at it,' and then supported you in actions, that is something you take with you all your life.

It's no fun being a salesperson when it feels like you're talking to a wall. That's what it feels like when you haven't learned your customer's points of interest.

Leadership is more about clarity than it is about control.

Connecting is always better than disconnecting.

President Reagan preached 'trickle down economics' but naively did not reckon on the fact that the wealthy would only care about getting more for themselves instead of caring about helping those with less.

If there was one key to happiness in love and life and possibly even success, it would be to go into each conversation you have with this commandment to yourself front and foremost in your mind, 'Just Listen' and be more interested than interesting, more fascinated than fascinating, and more adoring than adorable.

Self-esteem is crucial to how much or how little contentment you feel at the end of your life.

People who can't take advantage of opportunity take advantage of people.

Presence is in the eye and ear and gut of the beholder. When you are totally present in a conversation or in a meeting, others around you perceive you as totally focused on the matter at hand and on being of value to them.

The best way to learn to be present and develop presence is to have the experience of someone you respect and admire being present with and for you.