Quotes from Daniel Goleman

Only of late have the scientific data reached critical mass, confirming what our intuition and the texts told us: these deep changes are external signs of strikingly different brain function.

team building and adapting to change.

some studies have found that pessimists smoke and drink more, and exercise less, than optimists, and are generally much more careless about their health

But these most visible leadership abilities build not just on empathy, but also on managing ourselves and sensing how what we do affects others.

O sonhar acordado dá cabo do treino; quem vai vendo televisão enquanto pratica exercício nunca atingirá os níveis cimeiros. Dar total atenção parece aumentar a velocidade de processamento da mente.

All emotions are, in essence, impulses to act, the instant plans for handling life that evolution has instilled in us. The very root of the word emotion is motere, the Latin verb "to move," plus the prefix "e-" to connote "move away," suggesting that a tendency to act is implicit in every emotion.

Such heuristics determine whether a flood of data offers up a "Eureka!" or we suffer from information overload. That decision (Got it! versus Too much information) emanates from a thin strip in the brain's prefrontal area, the dorsolateral circuits.

academic intelligence offers virtually no preparation for the turmoil—or opportunity—life's vicissitudes bring.

El pensamiento profundo requiere de una mente concentrada.

At the very highest levels, competence models for leadership typically consist of anywhere from 80 to 100 percent EI-based abilities.

las capacidades de la IE (más que el coeficiente intelectual o las habilidades técnicas) se presentan como la competencia «determinante»

tienen suficiente tiempo libre para pensar. Ese es el entorno más favorable para incubar la creatividad. 5.

CEOs are hired for their intellect and business expertise—and fired for a lack of emotional intelligence.

The more everyday mindfulness, the greater the subjective boost in well-being.

Focusing on what's wrong about what we do activates circuitry for distressing emotions. Emotions, remember, guide our attention. And attention glides away from the unpleasant.

In a complex world where almost everyone has access to the same information, new value arises from the original synthesis, from putting ideas together in novel ways, and from smart questions that open up untapped potential. Creative insights entail joining elements in a useful, fresh way.

A forma como nos vemos na hierarquia social parece determinar o grau de atenção que damos: mais vigilantes quando nos sentimos subordinados, menos quando nos sentimos superiores. Em suma, quanto mais nos preocupamos com alguém, mais atenção lhe prestamos – e quanto mais atenção lhe prestamos, mais nos preocupamos. A atenção entrelaça-se com o amor.

La gente tiende a ser muy eficiente en la gestión de las relaciones cuando logra comprender y controlar sus emociones y demostrar empatía por las de los demás.

los remedios más poderosos para acabar con el enfado consiste en volver a encuadrar la situación en un marco más positivo.

Quanto mais tempo alguém ignora uma mensagem antes de por fim responder, maior o poder social relativo dessa pessoa. Se se cartografar estes tempos de reação no contexto de uma organização inteira, obter-se-á um gráfico extremamente preciso das verdadeiras posições sociais.

enfadarse con la persona adecuada, en el grado exacto, en el momento oportuno, con el propósito justo y del modo correcto, eso, ciertamente, no resulta tan sencillo. Aristóteles, Ética a Nicómaco.

la Universidad de Duke.10 Por ejemplo, Williams descubrió que los médicos que obtuvieron las puntuaciones más elevadas en un test de hostilidad realizado cuando todavía eran estudiantes mostraban, alrededor de los cincuenta años, un índice de mortalidad siete veces mayor que quienes habían obtenido puntuaciones más bajas.

What distinguishes leaders in medicine goes far beyond that knowledge, into interpersonal skills like empathy, conflict resolution, and people development.

Second, emotional