Quotes About Communication

Se existe um segredo para o sucesso, ele consiste na capacidade de entender o ponto de vista do outro e enxergar não só com seus olhos, mas também com os olhos dele", disse Henry Ford.

So when you and I are tempted to criticize someone tomorrow, let's remember Al Capone, "Two Gun" Crowley and Albert Fall. Let's realize that criticisms are like homing pigeons. They always return home. Let's realize that the person we are going to correct and condemn will probably justify himself or herself, and condemn us in return; or, like the gentle Taft, will say: "I don't see how I could have done any differently from what I have.

REGLA 5 Consiga que la otra persona diga "sí, sí" inmediatamente.

possível fazer mais amigos em dois meses, demonstrando interesse por eles, do que em dois anos, tentando fazer com que os outros se interessem por você.

If we know we are going to be rebuked anyhow, isn't it far better to beat the other person to it and do it ourselves

If you are going to prove anything, don't let anybody know it. Do it so subtly, so adroitly, that no one will feel that you are doing it. This was expressed succinctly by Alexander Pope: Men must be taught as if you taught them not And things unknown proposed as things forgot.

Sé diplomático —le dijo el rey—, te ayudará a obtener tus deseos.

En otras palabras: no hay que discutir con el cliente o con el cónyuge o con el adversario. No le diga que se equivoca, no lo haga enojar; utilice un poco de tacto, de diplomacia.

To win friends and influence others in today's world takes less than clever rhetoric. It takes the understated eloquence of grace and self-deprecation.

PRINCIPLE 5 Talk in terms of the other person's interests.

adopté, en lugar de ellas, 'creo', 'entiendo', o 'imagino

PRINCIPLE 8 Try honestly to see things from the other person's point of view.

You can make more friends in two months by becoming more interested in other people than you can in two years by trying to get people interested in you.

When we have a brilliant idea, instead of making others think it is ours, why not let them cook and stir the idea themselves. They will then regard it as their own; they will like it and maybe eat a couple of helpings of it.

This result is as important for the owner of a business as it is for authors and bloggers.

Tell the audience what you're going to say, say it; then tell them what you've said.

What applies to professionals applies doubly to workers in offices, shops and factories and our families and friends.

It's also likely you would come to appreciate them more.

Welcome the disagreement. Remember the slogan, "When two partners always agree, one of them is not necessary." If there is some point you haven't thought about, be thankful if it is brought to your attention.

In talking with people, DON'T begin by discussing the things on which you differ. Begin by emphasizing—and keep on emphasizing—the things on which you agree.

I taught President Roosevelt how to handle a car with a lot of unusual gadgets, but he taught me a lot about the fine art of handling people.

But it is not only the messages going out at 140 characters or less that are at risk of signifying nothing. Any medium carrying a message that lacks meaning will fall short of its intention: a television ad, a department memo, a client email, a birthday card.

get the other person's point of view and see things from his or her angle, as well as from our own.

Kaiser into a staunch friend, imagine what humility and praise can do for you and me in our daily