Quotes About Communication

I have listened to, engaged in, and watched the effect of thousands of arguments. As a result of all this, I have come to the conclusion that there is only one way under high heaven to get the best of an argument - and that is to avoid it. Avoid it as you would avoid rattlesnakes and earthquakes. Nine times out of ten, an argument ends with each of the contestants more firmly convinced than ever that he is absolutely right.

most people will react favorably to your proposals if they feel that you admire them for being honest, unselfish, and fair.

EN POCAS PALABRAS SEIS MANERAS DE AGRADAR A LOS DEMÁS REGLA 1 Interésese sinceramente por los demás REGLA 2 Sonría. REGLA 3 Recuerde que para toda persona, su nombre es el sonido más dulce e importante en cualquier idioma. REGLA 4 Sea un buen oyente. Anime a los demás a que hablen de sí mismos. REGLA 5 Hable siempre de lo que interese a los demás. REGLA 6 Haga que la otra persona se sienta importante y hágalo sinceramente.

Tomorrow you may want to persuade somebody to do something. Before you speak, pause and ask yourself: 'How can I make this person want to do it?

Judge Joseph Sabbath of Chicago, who has reviewed 40,000 marital disputes and reconciled 2,000 couples, says: Trivialities are at the bottom of most marital unhappiness. Such a simple thing as a wife's waving good-bye to her husband when he goes to work in the morning would avert a good many divorces.

Schwab says that he was paid this salary largely because of his ability to deal with people.

failure in marriage is usually due to four causes. He lists them in this order: • 1. Sexual maladjustment. • 2. Difference of opinion as to the way of spending leisure time. • 3. Financial difficulties. • 4. Mental, physical, or emotional abnormalities.

we tend to mirror the sentiment.

Seven Rules For Making Your Home Life Happier • Rule 1: Don't nag. • Rule 2: Don't try to make your partner over. • Rule 3: Don't criticize. • Rule 4: Give honest appreciation. • Rule 5: Pay little attentions. • Rule 6: Be courteous. • Rule 7: Read a good book on the sexual side of marriage.

Talking in terms of the other person's interests pays off for both parties.

I asked him why he had chosen us over the others. He paused for a moment and then he said: 'I think it was because managers in the other companies spoke on the phone in a cold, business-like manner, which made me feel like just another business transaction. Your voice sounded as if you were glad to hear from me … that you really wanted me to be part of your organization.

create a bond through some shared interest by telling them something about yourself?

As I look back now I wonder how I was ever able to sell anything. I lost years of my life in scrapping and arguing. I keep my mouth shut now. It pays.

PRINCIPLE 1—Become genuinely interested in other people. PRINCIPLE 2—Smile. PRINCIPLE 3—Remember that a person's name is to that person the sweetest and most important sound in any language. PRINCIPLE 4—Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5—Talk in terms of the other person's interests. PRINCIPLE 6—Make the other person feel important-and do it sincerely.

Pero el hombre que dispone de conocimientos técnicos más la habilidad de expresar sus ideas, para asumir la dirección, y para despertar entusiasmo entre los demás, esa persona tiene posibilidades de aumentar indefinidamente sus ingresos.

What is the problem? What is the CAUSE of the problem? What are all possible solutions to the problem? What solution do you suggest?

Cada vez que conocía a una persona averiguaba su nombre completo, su familia, sus ocupaciones, y el matiz de sus opiniones políticas.

How willing were they to share it?

Cuando hable con alguien, no empiece discutiendo las cosas en que hay divergencia entre los dos. Empiece destacando —y siga destacando— las cosas en que están de acuerdo. Siga acentuando —si es posible— que los dos tienden al mismo fin y que la única diferencia es de método y no de propósito. Haga que la otra persona diga "Sí, sí", desde el principio. Evite, si es posible, que diga "No".

which serves as a good lesson for what can happen when we ignore this principle.

You will never get into trouble by admitting that you may be wrong. That will stop all argument and inspire your opponent to be just as fair and open and broad-minded as you are. It will make him want to admit that he, too, may be wrong.

Even family acquaintances whom I had never met emailed their breast cancer stories

I am going to meet people today who talk too much—people who are selfish, egotistical, ungrateful. But I won't be surprised or disturbed, for I couldn't imagine a world without such people.

The bottom line is that you must become genuinely interested in others before you can ever expect anyone to be interested in you. "All things being equal," said author John Maxwell in a recent interview, "people do business with people they like.