Quotes About Communication

So why is credit stolen far more often than shared?

The next morning I got up very early and called the florist and had them send six red roses to my wife with a note saying: 'I can't think of six things I would like to change about you. I love you the way you are.' When I arrived at home that evening, who do you think greeted me at the door: That's right. My wife! She was almost in tears. Needless to say, I was extremely glad I had not criticized her as she had requested.

Even if I had convinced him that he was wrong, his pride would have made it difficult for him to back down and give in.

Por medio de la crítica nunca provocamos cambios duraderos, y con frecuencia creamos resentimiento.

always in terms of other people's point of view, and see things from their angle—if you get that one thing out of this book, it may easily prove to be one of the building blocks of your career.

If we know we are going to be rebuked anyhow, isn't it far better to beat the other person to it and do it ourselves? Isn't it much easier to listen to self-criticism than to bear condemnation from alien lips?

Ahora estoy convencida de que no puede lograrse nada bueno, y sí puede hacerse mucho daño, si uno le dice directamente a una persona que está equivocada. Sólo se consigue despojar a esa persona de su autodignidad, y uno queda como un entrometido.

He has strong influence with his friends;

El hombre cuya cara no sonríe no debe abrir una tienda".

Remember: First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

Your tone speaks so loudly I can hardly hear a word you are saying.

Call attention to people's mistakes indirectly.

If I send this letter, it will relieve my feelings, but it will make Meade try to justify himself. It will make him condemn me. It will arouse hard feelings, impair all his further usefulness as a commander, and perhaps force him to resign from the army.

Talk About Your Own Mistakes First

Se ha de enseñar a los hombres como si no se les enseñara. Y proponerles cosas ignoradas como si fueran olvidadas.

To whom have I the honour of speaking?

sharp criticisms and rebukes almost invariably end in futility.

If all we had to do was flatter, everybody would catch on and we should all be experts in human relations.

FUNDAMENTAL TECHNIQUES IN  HANDLING PEOPLE PRINCIPLE 1 Don't criticize, condemn or complain. PRINCIPLE 2 Give honest and sincere appreciation. PRINCIPLE 3 Arouse in the other person an eager want.

And 2,200 years before Christ was born, King Akhtoi of Egypt gave his son some shrewd advice—advice that is sorely needed today. "Be diplomatic," counseled the King. "It will help you gain your point.

People are not interested in you. They are not interested in me. They are interested in themselves—morning, noon and after dinner.

En nuestra agencia hemos cometido tantos errores, que con frecuencia me siento avergonzado. Es posible que nos hayamos equivocado en su caso. Dígame cómo fue".

What is this magic requirement? Just this: a deep, driving desire to learn, a vigorous determination to increase your ability to deal with people.

Trate honradamente de ver las cosas desde el punto de vista de la otra persona.