Quotes About Customers

I've sold 46 million pillows and my customers' opinions are the only ones that matter to me.

The best customers for us are the ones that present us with a new problem because chances are, if one customer has that problem, 100 more have it, or 1,000, or 10,000. So you start thinking about solution development rather than product development.

Natural gas is an important part of delivering energy, whether you're producing power or other solutions for customers.

I believe Indian banks have a strong funding profile with largely deposit-funded balance sheets, a large physical presence to cater to the needs of customers, and ability to provide comprehensive solutions to customers.

Empirical and observational data along with a healthy dash of intuition often have to be combined as business owners begin to look outward, not inward, at what solutions they can provide to their customers.

Spend time with the customers, immersing yourselves, watching. Spend time at their homes. Hear what they say, but most importantly, watch their behaviors as the indication of where the pain is. And then go solve that pain.

In 2011, when we launched TransferWise, it was our frustration with banks not giving us what we wanted or needed as customers. The motivation was a strong desire to solve a problem and not just fix something that was broken but create a better alternative and a new system for doing things.

I think really what cloud customers care about is, can they get their problem solved on any particular provider's cloud products?

On the professional side, I derive great happiness and energy by solving tough business and organisational problems - even taking on tough meetings with customers.

Deadlines are great for customers because having one means they get a product, not just a promise that someday they'll get a product.

A frustration I have is that a lot of people increasingly seem to equate an advertising business model with somehow being out of alignment with your customers. I think it's the most ridiculous concept.

Auntie Oima told me that the reason our hair ornaments have pointed ends is so that we can use them to defend our customers from attack.

Master salespeople catch their own prospects.

Keeping poor records and dates on calls. Prospects and established customers soon weary of the salesperson who habitually "forgets" to call on specified days.

Our economic model allows us to invest a disproportionate amount in our food costs. We have a very efficient system: customers go through a single line, the people who serve you are the ones who make the food, and our menu board is not cluttered.

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

Marketing is your battle plan for the sales team - it's about defining the landscape. Marketing is doing cohort analysis and understanding exactly what possible customers are out there. It's understanding not only which customers will respond to what messages, but also how customers will become clients if you include certain product features.

One thing about Apple is they have these fanboys - as I always say, 'Sell to the people who love us.' For example when they came up with iPad mini, everyone who had an iPad went out and bought a mini as well.

as long as American life was something to be escaped from, the cartel would always be assured a bottomless pool of new customers.

He sat forlorn, feeling as if that most feared enemy of sleep had entered silently on a busy night, the one person whom you must come face to face with someday, who asks you, in the earshot of your oldest customers, to mix a cocktail whose name you have never heard.

The store was filled with hollow-eyed people standing in line: at the sandwich counter, at the soda fountain, at the register. All of them waiting, waiting, their hands full of candy, chips, cups of coffee, money. It was like purgatory, with snacks. Not just the customers; the employees, too. They worked the registers, squirted ketchup on hot dogs, piled limp lettuce onto flaccid lunch meat and waited for it to be over, waited until they could go home.

Whatever the reason for it, dropping out is a symptom of a deeper problem in the system as a whole, not the problem itself. If you were running a business and every year you lost more than a third of your customers, you might start to wonder if the real problem was them or your business.

Customers may have a good idea of the general behavior they want to see, but testers are good at looking at "happy paths" and asking what should happen if something goes wrong. "Okay, but what if login fails three times? What should happen then?" In this role testers amplify communication.

Beta testing is a symptom of weak testing practices and poor communication with customers.