Quotes About Customers

Our customers want to give us more business and the key for us is to manage growing volumes properly.

Our investment bank looks like it does because its customers like our expansive network and want to do equity, debt, M&A, custody, move money, deposit money, et cetera.

It's a growing trend. Viewers are our customers, but so are advertisers. And advertisers want different ways to reach our viewers.

Go where your customers take you! For example, did you know that Sony's first product was a rice cooker? Since abandoning the rice cooker, it has merely managed to become the world's biggest consumer electronics company.

Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying process.

I thought we were going to get customers excited by telling them there were no antibiotics in our meat or no growth hormones used to raise the animals or no RBGH in our cheese or sour cream. Well, that's not a very appetizing message.

As a source of innovation, an engine of our economy, and a forum for our political discourse, the Internet can only work if it's a truly level playing field. Small businesses should have the same ability to reach customers as powerful corporations. A blogger should have the same ability to find an audience as a media conglomerate.

The divergence is evident in that journos worry considerably more about the opinion of other journalists than the judgment of their readers. Compare this to a healthy system, say, that of restaurants. As we saw in Chapter 8, restaurant owners worry about the opinion of their customers, not those of other restaurant owners, which keeps them in check and prevents the business from straying collectively away from its interests.

In the decentralized hedge fund space, on the other hand, owner-operators have at least half of their net worth in the funds, making them relatively more exposed than any of their customers, and

The credit card companies are at the forefront of this kind of analysis, both because they are privy to so much data on our spending habits and because their business model depends so heavily on finding customers who are just barely a good credit risk.

It is my mission to ensure we make the changes needed to provide our customers with the highest level of service and the deepest sense of respect. Ultimately, our actions will speak louder than words.

Intuit's mission, values, and culture of innovation set us apart as a great place to work. Our 8,000 employees are innovators and entrepreneurs that are inspired by the important work they do that is delighting customers and improving the financial lives of millions of people.

Since Charles Dolan founded Cablevision in 1973, the Dolan family has been honored to help shepherd our customers and employees through the most extraordinary communications revolution in modern history.

They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.

If the auto companies were free agents, they would act to break the fuel monopoly that is so damaging to their own interests and those of their customers. But they are not, and so they won't.

The right moral compass is trying hard to think about what customers want.

I get all of my motivation from my customers.

When technology allows, firms with scarcity power may use highly sophisticated methods to target customers.

Eu sou um capitalista bem-sucedido, mas estou cansado de ouvir que pessoas como eu criam empregos. Há apenas uma coisa que cria empregos, e são os clientes. E temos estado a tramar os trabalhadores há tanto tempo que eles não se podem dar ao luxo de ser nossos clientes. - Nick Hanauer

In Who Do You Want Your Customers to Become? Michael Schrage writes: Successful innovators don't ask customers and clients to do something different; they ask them to become someone different. . . . Successful innovators ask users to embrace—or at least tolerate—new values, new skills, new behaviors, new vocabulary, new ideas, new expectations, and new aspirations. They transform their customers.

Behind that rough facade, customers drank beer and danced, activities that to any good Southern Baptist invoked the Devil himself.

Because its purpose is to find and keep customers, the business enterprise has two—and only two—basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are 'costs.

Hollywood and the music industry did everything they could to stop the copying. To no avail. They succeeded only in making enemies of their customers.) Banning the inevitable usually backfires. Prohibition is at best temporary, and in the long run counterproductive.

Amazon's rise was a surprise not because it became an "everything store" (not hard to imagine), but because Amazon's customers (me and you) rushed to write the reviews that made the site's long-tail selection usable. Today