Quotes About Customers

More energy is devoted to doing it again to correct mistakes, assign blame, and resolve conflicts than to serving customers and building the business.

In the twenty-first century, the most successful leaders will focus on sustaining superior performance by aligning people around mission and values, and empowering leaders at all levels, while concentrating on serving customers and collaborating throughout the organization.

Instead of focusing on imagined rewards, focus on serving God's other children, for they are your customers.

If you care about your customers as people—if you like, appreciate, and desire to serve them—you will be rewarded.

A part of him knew that the arc of his self-destruction was glaringly obvious to his customers, who grew steadily fewer, but that same part of him basked in the knowledge that it was only a matter of time.

In the service business, a good surprise is one that delights employees as well as customers.

We should make an effort to praise ingenious solutions to customers' problems.

There's nine times more to gain by elevating positive customers than by eliminating negative ones.

Study after study shows that employees leave organizations primarily because of poor relationships with managers, not because of pay, benefits, or other factors. How well you train, coach, empower, and support your people—and whether you show appreciation for the hard work they do each day in the trenches serving customers—makes all the difference not only in retaining your best employees, but also in creating memorable experiences for customers.

If you want to make more money by closing online leads, you have to pick up the damn phone. If you have more usernames and passwords than customers you are doing it wrong.

I'd rather go broke giving enemas to house lizards than make money from customers like him. Old George made a fist and thrust it toward the water buffalo mounted on the wall above his head.

Customers overwhelmingly show appreciation for great service with their wallets.

Any business with customers is in the "people" business.

Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.

The track at that time was not laid out with much regard for the audience. Superimposed on the existing runways of Oakes Field, the former airport of Nassau, and making the most possible use of the already paved surfaces, it meandered off into backwaters previously known only to aviators, with little regard for the perspective of the cash customers.

I will continue to strongly advocate on behalf of our associates and customers, and urge our elected officials to do their part to promote a more just, tolerant and diverse society.

We often say if you have traction, lead with traction. Talk about specific customers, usage numbers, revenue metrics - anything like that that really is clearly explicit and factual. Get that out in front early.

If you already have some amount of significant traction with customers, either in usage or in revenue, you should very quickly try and get that clearly out.

This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers, but it's hard for them to tell you what they want when they've never seen anything remotely like it.

My definition of product-market fit is you are drowning in demand - your product is being used by so many customers that you cannot handle all the new people knocking at your door!

We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users.

You may be trying to drive in a particular direction that people don't necessarily understand at first. In our case, we knew the users we had in mind for this product. So in the early days, we looked at our customers, really just testers at that point, and we paid extra attention to the teams we knew should be using Slack successfully.

So many companies talk about increasing the number of prospects at the top of the funnel, but they spend remarkably little time making sure actions are taken - on a daily basis - to make sure these prospects convert into paid users.

Get your product into users' hands as quickly as possible and incorporate the crowd's feedback to iterate. Your customers will provide the data you need to chart the best course for your company and bury any competitor that goes it alone.