Quotes About Customers

If one asserts that buying customers below what they charge them is a corporate strategy, this is in essence an arbitrage game, and arbitrage games rarely last.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

I always remind my team to take a step back and ask themselves, 'Why are we doing this?' For us, 100% of the time, it is to better serve our patients, consumers, and customers. This is a great question to come back to when your team is losing focus; it reduces stress and mobilizes people to get excited about the collective possibility.

What we strive for is how we can provide the best performance and best design, whatever the customers want.

Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing.

Customers are now driven by trying to optimize value.

Customers will always be nervous about lock-in, and I think the experience they had particularly with a company like Oracle, where it's a really hard thing to get out of, and they're so hostile to their customers, that I think it's a concern for every enterprise.

I am incredibly proud of Chipotle and our people - and grateful to our loyal customers - and while we are continuing to make progress, it is clear that we need to move faster to make improvements.

At Microsoft, we're aspiring to have a living, learning culture with a growth mindset that allows us to learn from ourselves and our customers. These are the key attributes of the new culture at Microsoft, and I feel great about how it seems to be resonating and how it's seen as empowering.

The art of entrepreneurship and the science of Customer Development is not just getting out of the building and listening to prospective customers. It's understanding who to listen to and why.

It's the usual utopian vision. This time they were saying it'll reduce waste. If stores know what their customers want, then they don't overproduce, don't overship, don't have to throw stuff away when it's not bought. I mean, like everything else you guys are pushing, it sounds perfect, sounds progressive, but it carries with it more control, more central tracking of everything we do.

The people who benefit from the existing system won't willingly downsize government even if all the customers desert it.

When you ask leaders to do more, and they deliver over both the short and long term, leading to wins for shareholders and customers, then those leaders deserve higher than average compensation.

What has changed in the meantime? Managers have become keenly aware that value alone does you little good unless you can communicate it successfully. That means that customers understand and appreciate what they are buying. Remember, the only fundamental driver of willingness to pay is the perceived value in the eyes of the customer.

the customers' willingness to pay . I recommend to consider unbundling under these conditions:

Rask also experimented with financing credit lines and installment plans with stores and manufacturers so that they could offer these payment options directly to their customers.

A few days ago, a woman had come in with swatches of fabric and asked him to find her books only in those colors. Last week a man had been looking for War and Peace, and when Mitchell explained that he was temporarily out of anything by Tolstoy, the man asked if he had it by anyone else. It was a terrible time for books.

Customers are your best teachers. Learning about your customer's beliefs, values, and priorities teaches you which selling points you should emphasize.

The reality is that most companies are not about any values at all - they are about making money. It is extremely rare for a business to stand for anything because most businesses don't want to alienate potential customers, and if you believe in anything you are going to alienate someone.

Exposed in the relentless Palin attacks is not just political bias but unmitigated class bias. The American mainstream media in its current free-fall is begging for more comeuppance when it continues to berate the values and lifestyles of the folks in flyover country who, in simpler times, used to be considered valued customers.

I'd stay away from investments in a variety of sectors that are capital intensive. Anyone who says we need $100 million before we know if what we're doing makes sense and the customers want it - that's not going to work.

I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.

Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms.

What a great partnership: Marley Coffee and BikeCaffe, bringing organic coffee in an earth-friendly vehicle to our customers.