Quotes About Customers

A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

One third of the economy goes through 'QuickBooks' in terms of businesses invoicing other businesses. Each invoice contains a connection between vendors, suppliers, and customers, and also the price of that connection. Representing the payment graph is huge opportunity and something no other company can do.

At a lot of companies founded on principles, the notion of making money is almost antithetical to the ethos of the place. From the very beginning, our business has existed to meet the needs and desires of multiple constituencies: customers, team members, vendors, shareholders, the community.

When I look at Kickstarter, I see small businesses that have been funded by their customers. I see the acceleration of this shift away from the industrial manufacturing ideology to more of a maker economy. And I also see an idea so powerful that the company name has become a verb.

Written sales call objective. Needs-analysis questions to ask. Something to show. Anticipated customer concerns and objections. Points of difference vis-à-vis competitors. Meaningful benefits to customers. Dollarization approach; investment return analysis. Strategies to handle objections and eliminate customer concerns. Closing strategies.

Customers who want your product are better targets than customers who need your product. (Customers who need your product may not know it. They must be educated, persuaded. This takes time and money.

She hated the implied familiarity when customers requested things from her by name...

Be suspicious of any work that is not building product or getting customers.

Be suspicious of any work that is not building product or getting customers. It's easy to get sucked into an infrastructure rewrite death spiral.

People who succeed in business aren't afraid to hear feedback from their customers -- they actually thrive from it.

Companies that grow for the sake of growth or that expand into areas outside their core business strategy often stumble. On the other hand, companies that build scale for the benefit of their customers and shareholders more often succeed over time.

Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.

From now on, the technology companies that succeed will be those that have developed skills at listening and a sophisticated understanding of their customers' industries.

The Anthropologie brand continues to succeed in emotionally engaging its customers while delivering strong financial results.

Selling eternal life is an unbeatable business, with no customers ever asking for their money back after the goods are not delivered.

A descendent of Basque ranchers, the mayor came from the small circle of late-nineteenth and early-twentieth-century European immigrants who had been his father's oldest customers and friends. Perhaps Malburg told Jim the story of how Vernon got its start in 1905, when John Baptiste Leonis, a French Basque hog rancher, persuaded the Union Pacific and Southern Pacific railroads to extend tracks to his city to attract new factories, their preferred freight-hauling customers.

The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.

We have a mantra: don't be evil, which is to do the best things we know how for our users, for our customers, for everyone. So I think if we were known for that, it would be a wonderful thing.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

Startups don't fail because they lack a product; they fail because they lack customers and a profitable business model.

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.

In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.