Quotes About Customers

As Members of Congress we can now engage with our constituents via online innovations like the Huffington Post, while a small business in rural Oregon can use the Internet to find customers around the world.

The Lean Startup is a process for turning ideas into commercial ventures. Its premise is that startups begin with a series of untested hypotheses. They succeed by getting out of the building, testing those hypotheses and learning by iterating and refining minimal viable products in front of potential customers.

Somebody captures an incredible video, shares it online, and inspires millions of other people to go and do the same with their GoPros, and then it happens again and again - and what you've got is this incredible snowball of stoked customers capturing and creating rad content with their GoPros.

Our take was that if we are going to support our customers, we have to help them with video distribution, whether that is iPad, TV, small screen or large screen.

It's typical for video customers to often use licensed music - whether a soundtrack, background music, or sound effects - to complement their video projects.

I was with some Vietnamese recently, and some of them were smoking two cigarettes at the same time. That's the kind of customers we need!

One thing that is unique to Stadium Goods is that they have a consolidated view of everything that is going on in the footwear ecosystem because they are connecting with customers, both buyers and sellers of sneakers, in so many different places.

Consider standing out by being transparent, authentic and professional with a clear message of what you expect from your clients and customers when it comes to the services that require work from them.

That's what brings in the customers: the combination of gossip and the intricate detail about the dresses, all related as drama. It has the same effect on women, I'm told, as looking at naked women has on men.

What do they want? What are their fears? What are their objections to buying either what you sell or what anybody is selling out there?

The first test of a strategy is whether your value proposition is different from your rivals. If you are trying to serve the same customers and meet the same needs and sell at the same relative price, then by Porter's definition, you don't have a strategy.

Insight into customers' needs is important, but it's not enough. The essence of strategy and competitive advantage lies in the activities, in choosing to perform activities differently or to perform different activities from those of rivals. Each of the companies we've just described has done just that, tailoring their value chains to their value propositions.

Porter defines the value proposition as the answer to three fundamental questions (see figure 4-1): Which customers are you going to serve? Which needs are you going to meet? What relative price will provide acceptable value for customers and acceptable profitability for the company?

In business, multiple winners can thrive and coexist. Competition focuses more on meeting customers needs than on demolishing rivals. Just look around. Because there are so many needs to serve, there are many ways to win.

Simply put, there is no substitute for meeting and listening to dissatisfied customers directly.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Many customers form their opinions about the product or about the service solely by their contacts with the people that they see—contact men, I will call them.

By creating conversation, we let our customers spread our message by word of mouth.

We're going to try to do more to communicate the value of activation to customers in addition to making the process simpler and more consistent.

Vivendi will be one of the very few top communications groups of the Internet age. We will have customers all over the globe, providing services through all kinds of technology.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.

The trust institutions have in the marketplace, the confidence customers and suppliers and workers and employees have, are very important to a business's effectiveness.

When steel sagged, when clothes grew moth-eaten on haberdashery racks, when cars rusted on showroom floors for want of customers, the film industry nevertheless flourished. In bad times as in good, the only two absolute necessities were food and illusions.

She never annoyed the bookstore customers and never let on that some of them had literary tastes she found unfortunate.