Quotes About Customer

Business is a competitive endeavor, and job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living. To

The small stores were just destined to disappear, at least in the numbers they once existed, because the whole thing is driven by the customers, who are free to choose where to shop.

The two most important words I ever wrote were on that first Wal-Mart sign: "Satisfaction Guaranteed." They're still up there, and they have made all the difference.

If American business is going to prevail, and be competitive, we're going to have to get accustomed to the idea that business conditions change, and that survivors have to adapt to those changing conditions. Business is a competitive endeavor, and job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.

So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation.

In any commersial setting time comes in three forms. There's real time, there's perceived time, and there's a combination of two.

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

The other day at a drive-through, I reminded the teenage girl serving me that she forgot my drinks. She looked at me, hissed, rolled her eyes, and then took her sweet time getting me the sodas.

I think people lose sight of the fact that chefs should be ultimately in the pleasure business, not in the look-at-me business.

If a restaurant is known for steak, and doesn't seem to be doing much business, how long do you think those few orders of clams and mussels and lobster and fish have been sitting in the refrigerator, waiting for someone like you to order it? The key is rotation. If the restaurant is busy, and you see bouillabaisse flying out the kitchen doors every few minutes, then it's probably a good bet.

Chefs and restaurateurs will have to go back to their original business model: sell people food they like and make money doing it.

They said I was a valued customer, now they send me hate mail.

We need to become less like an elephant and more like a customer-friendly Tyrannosaurus rex

Existing businesses aspiring to become adaptive corporations need to commit to understanding what exactly an adaptive innovator is and how that differs from both systemic designers and knowledge workers. In the end, they will actually need conscious planning to move them from a decades-imbedded orientation of knowledge work, to a new mindset of continuous adaptive innovation centered on the customer.

Marketingnomics satisfying customer needs by placing a company's profits above politically popular policies.

Discounters gave the common man and woman the opportunity to eschew the cobbler and the darning needle, to break in a brand-new pair of shoes or socks when their toes poked through the old ones. Discounters made ordinary folks feel rich by putting a wide selection of goods within easy reach of all but the most meager budgets. Someone had to pay, of course, but that someone need not be the customer.

The public is interested in the service it receives, not the mechanism that delivers it.

A core focus of our effort is based on the recognition that our customers have varying needs, and one of their most important needs is to have choice.

We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer.

Usually, what I recommend to entrepreneurs is to focus on telling the problem first, about the customer or the person who has that problem.

There is such a very large quantity of books clamouring for a buyer's attention that publishers have relied more and more on support such as blurbs as a way of getting an independent recommendation from a familiar name, much in the same way that Amazon.com will send an e-mail recommending Book A to a customer who's already purchased Book B.

I like working with the public, and I like that it's really hard work.

At a certain point, the services that you build around the hardware become more important than the hardware itself.

I didn't want to be a retailer. I hated to wait on people.