Quotes from Jeffrey Gitomer

Value the relationship more than making your quota.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

When you employ HUMOR, you create a friendly, relaxed buying atmosphere.

an old attitude quote by Aldous Huxley, "It's not what happens to you, it's what you do with what happens to you.

Try asking instead of telling, understanding instead of responding, listening instead of talking.

What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.

buying from. 4. I perceive a value in the product that I am purchasing.

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Stop thinking of your product as a commodity.

Most salespeople think that unless they are calling a customer to sell something, it's a wasted call. Nothing could be farther from the truth.

Great people have great values and great ethics.

Celebrate effort, not victory.

Attitude allows you to see the possibilities when opportunity strikes -- because it often shows up in the form of adversity. How well do you spot opportunity?

Half of your success is determined by your positive attitude. The plot thickens... Several national tests have revealed the following startling statistics about why people fail on the job: 20% Improper training. Poor job skills. 15% Poor verbal and written communication skills. 15% Poor or problematic boss or management. 50% Attitude.

Humor can give you the edge you are looking for.

Be on time for the appointment. Lateness says, "I don't respect your time." There is no excuse for lateness. If it can't be avoided, call before the appointed time, apologize, and continue with the sale.

Don't down the competition. If you have nothing nice to say, say nothing. This is a tempting rule to break. The sirens are sweetly singing. Set yourself apart with preparation and creativity -- don't slam them.

Asking "what will it take to get your business?" THE worst question in sales. Will ALWAYS lead to lies, lower price points, and a loss of respect from buyer to salesman. Flawless: "I'd like a brief opportunity to share with you why some of my customers bought from me because I'm NOT the lowest price.

Not once have I mentioned price as a credibility factor. Because it's not. Being the least expensive won't get you anywhere if the prospect has no confidence to buy.

If you don't love yourself, and if you don't love what you do, then your productivity will be somewhere between mediocre and pathetic.

My experience has shown me that if you have to say what you are, you probably aren't. Think about that for a moment. "I'm honest," "I'm ethical," even "I'm the boss," or "I'm in charge," usually indicates just the opposite. Doesn't it?

Resilience is not what happens to you. It's how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process.