Quotes from Jeffrey Gitomer

Persuasion occurs when trust and confidence meet belief, risk tolerance, and safety.

Random acts of kindness and the desire to do the best job possible lead to trust.

The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes.

If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.

You cannot buy trust at any price. But slowly, over time, you can build it for free.

Trust is not a request, Trust is earned.

The only way to achieve your desires and dreams is to ACT ON THEM. The greater you trust in yourself, your beliefs, and your thoughts, the more action you will take.

Trust is even more important than love.

Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

If you look deep inside trust, you'll find truth.

Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.

Selling is a natural skill. It's developed as a child. You may know it as persuasion.

Before you can get what you want, you have to know what you want,and make a game plan to get it

Good things come to those who have patience and take consistent, persistent actions toward what they want.

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.

All things being equal, people want to do business with their friends.

Customers will want to talk to you if they believe you can solve their problems.

People don't want to be sold! People want to buy!

National Defense is not a threat to peace; it is the guarantee of peace with freedom.

Rock stars, like anyone else, have to show discipline and take consistent good actions.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Most people will not do the hard work it takes to make success easy. Don't be like most people.

Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.